Expired: over a month ago. Applications are no longer accepted.
The Field Enablement Manager plans, designs, and executes training programs for field sales and customer success employees to ensure successful onboarding and product training. The Field Enablement Manager will also provide ongoing coaching and support to assist team members needing extra assistance.
Essential Functions and Basic Duties
+ Plans, designs, and executes training programs utilizing a blended learning approach including sales and success on-boarding, coaching, and product training.
+ Builds presentations, collateral, materials, and videos that reinforce training programs for both internal and external customers.
+ Ensures new APM and CSM hires are enrolled in and supported through the onboarding programs.
+ Work with Sales and Success leadership to understand the needs and gaps for the field teams.
+ Works with individual field team members to address those needs.
+ Works with product marketing, marketing, and support teams to find solutions that align with the three pillars of sales and success.
+ Assists with customer-facing presentations, both in person and virtually.
+ Plans events for conferences and large trainings, such as Sales Kick Off, Vision Conference, Imagine Academy, etc.
+ Serves as the champion of new rollouts, initiatives, and programs by holding the team accountable for training and skill adoption.
+ Performs other duties as assigned.
+ Regular and consistent attendance.
+ Three or more years? experience in a Sales or Customer Success role at Imagine Learning
+ Experience in K-12 education a plus
+ Excellent verbal and writing skills
+ Ability to prioritize tasks effectively
+ Team player with strong intrapersonal skills
+ Ability to thrive in a fast-paced, unpredictable environment
+ Adept at project management and cross-functional collaboration
+ Creative and strategic thinker
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