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Call Center Representative - Provider Services

Imagenet, LLC Tampa, FL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Must have 1-3 year prior experience working as a customer services representative working at a health plan
  • 1-3 years claims processing experience preferred
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

A 4-5 week training will be in the Tampa office for the first few weeks and then will be transferred to a remote. All equipment will be provided.

Company Description
Imagenet is a premier technology company that has taken data and document management to new levels of service, security and efficiency. Our core business is providing our clients with agile solutions that reduce costs and increase productivity by providing highly efficient Document Imaging, Data Entry and Validation, Medical Claims Adjudication, and On-Demand Retrieval of documents and data.

We are continuously looking for staff at all levels to help us provide the best service to our clients. Employees of Imagenet can expect a supportive atmosphere from the time they start with opportunities for growth and advancement. Imagenet works hard to create a pleasant work setting in all offices so employees enjoy coming to work.

Imagenet, LLC

Why Work Here?

Room for growth, performance bonuses, opportunities for special projects

Imagenet is a premier technology company that has taken data and document management to new levels of service, security and efficiency. Our core business is providing our clients with agile solutions that reduce costs and increase productivity by providing highly efficient Document Imaging, Data Entry and Validation, Medical Claims Adjudication, and On-Demand Retrieval of documents and data. We are continuously looking for staff at all levels to help us provide the best service to our clients. Employees of Imagenet can expect a supportive atmosphere from the time they start with opportunities for growth and advancement. Imagenet works hard to create a pleasant work setting in all offices so employees enjoy coming to work.

Address

10004 N. Dale Mabry Hwy
Tampa, FL
USA

Website