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IT Business Analyst

ImageFIRST King of Prussia, PA
  • Posted: over a month ago
  • $70,000 to $80,000 Annually
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Due to tremendous growth throughout the company, we are seeking a high quality IT professional with an entrepreneurial spirit to join our team as an IT Business Analyst at our corporate headquarters in King of Prussia, PA.

The IT Business Analyst will serve in two primary functions:

  • Enhance our use of technology by identifying and implementing new solutions
  • Supporting existing systems

Minimum Requirements and Skills:

  • 3-6 years of IT experience in positions of increasing responsibility
  • Ability to understand complex technology problems and/or processes with the goal of finding a solution or teaching others
  • Use of various technology platforms with demonstrated understanding of them, i.e., SQL, Linux
  • Experience working with industrial automation, productivity tracking, or other production technology a plus
  • Experience managing projects
  • Experience with project management tools a plus
  • Bachelor’s Degree, preferably in Computer Sciences, MIS, or Industrial Engineering or equivalent experience
  • Experience in an industrial, production, or field service environment
  • Proven examples of process and continuous improvement
  • Ability to understand and analyze systems and processes quickly
  • Clearly communicate complex ideas to various individuals
  • Manage a challenging workflow of urgent questions and long-term priorities
  • Excellent organizational, customer service, and problem-solving skills
  • Strong follow-up skills; ability to organize applicable department timelines and follow up with internal and external customer needs
  • Proficiency in project management techniques and processes
  • Able to quickly and independently learn new business models, processes, tools and technology, including Agile techniques.
  • Results driven

Responsibilities:

  • Assist field locations with questions about plant systems including (Softrol, ltrak, IMD, Loadouts)
  • Report on questions and trends
  • Liaison between software developers and the business
  • Be proactive in finding a long-term solution for ongoing issues
  • Train, and retrain where necessary
  • Assist the operations team in creating training guides, refreshers, and videos
  • Manage installation and enhancement projects - this could include managing the rollout of a new plant feature or helping a struggling location relearn a process
  • Capacity to “own” larger projects/implementations in the future, i.e. RFID in Linen

Company Overview:

Founded in 1967, ImageFIRST is the largest and fastest growing national linen rental and laundry service specializing in the outpatient medical market. ImageFIRST’s 36 locations nationwide serve over 6,000 medical offices every week, providing linen, patient gowns and scrubs while partnering with our customers to better manage linen inventory. Our unique approach to the healthcare market allows ImageFIRST to maintain a customer retention rate above 95%.

EOE / Drug Free Work Place

ImageFIRST

Why Work Here?

Awesome leadership team - we will double in size over the next 5 years! Many opportunities for growth!

Company Overview: Founded in 1967, ImageFIRST is the largest and fastest growing national linen rental and laundry service specializing in the outpatient medical market. ImageFIRST’s 41 locations nationwide serve over 10,000 medical offices every week, providing linen, patient gowns and scrubs while partnering with our customers to better manage linen inventory. Our unique approach to the healthcare market allows ImageFIRST to maintain a customer retention rate above 95%.

Address

900 E. 8th Ave., King of Prussia, PA 19406
King of Prussia, PA
USA

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