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Customer Service - Claims Specialist

Ideal Auto Glass Sanford, FL

  • Posted: over a month ago
  • $13 to $16 Hourly
  • Full-Time
  • Benefits: dental, medical, 401k,
Job Description

Overview - Seeking Serious Job Applicants Only

We are seeking a motivated individuals to work full-time in our corporate office. The ideal candidate will have great customer service phone skills, be self-motivated, have good work ethics, and logistics skills. We offer health and dental insurance, vacation pay, holiday pay, 401k plan, friendly work environment, casual dress code, and all training provided. Applicants with auto glass, automotive, auto insurance experience or insurance claims processing experience are strongly encouraged to apply. Training for industry specific software provided. Auto Glass Claims experience a plus!

Opportunity

Working as a Claims and Scheduling Specialist is a crucial role to our company. You will be the first point of contact between our customers and their respective insurance companies. Representatives will need to collect pertinent information about vehicles needing service, ask detailed questions, and qualify the damage to determine if a glass repair or replacement is necessary. You will be responsible to gather information from customers to process claims, verify insurance coverages, and schedule their installation appointments.

Skills Required

*Strong communication Skills

*Self-motivated and able to work in a fast-paced environment, independently

*Exceptional attention to detail

*Must be able to multitask and navigate multiple computer programs at once

*Experience in Auto and/or Auto Glass industry is a PLUS

*BILINGUAL IN ENGLISH AND SPANISH preferred but not required.

Job Requirements

*Must have a high school diploma or GED

*Must be able to work 40 hours a week, plus overtime and some Saturdays

*Must be computer proficient and able to navigate various computer programs at once

*Must have reliable transportation to and from work

*Attendance during training is crucial. Bonus Program for perfect attendance.

Please send resume and contact information. Only serious job seekers should apply. Position is long-term and many hours of training are provided. DO NOT apply if you CANNOT commit to working 40 hours a week or more and have perfect attendance during training.

 

Company Description
We are a locally-owned and operated business whose top priorities are safety and customer service. Our technicians provide auto glass installations that meet or exceed Federal Motor Vehicle Safety Standards and car maker recommendations.

Ideal Auto Glass

We are a locally-owned and operated business whose top priorities are safety and customer service. Our technicians provide auto glass installations that meet or exceed Federal Motor Vehicle Safety Standards and car maker recommendations.

Address

4280 Church St Ste 1500

Sanford, FL
USA

Industry

Finance and Insurance

View all jobs at Ideal Auto Glass

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