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Customer Service Specialist / Office Assistant

Ideal Air
Phoenix, AZ
  • Expired: June 03, 2022. Applications are no longer accepted.

Ideal Air, phoenix, AZ. We are a high-quality Insulation, and full-service home energy efficiency and HVAC contractor serving the greater Phoenix, Arizona metro region, including Scottsdale, Mesa, Tempe, and Chandler. We offer home improvement services that improve comfort, indoor air quality, and building health and safety in home and business applications throughout the region.

We are a growing company that promote an atmosphere that encourages the entrepreneurial spirit, and seek people who want to share in our success! To learn more please visit our website at: have an immediate opening for an Customer Service Specialist / Office Assistant to join our team. This position will provide administrative support with a variety of clerical activities and related tasks to the company.Compensation: $17.00 - $20.00 per hour with occasional overtime, potential annual earnings up to $46,000Benefits: Paid VacationPaid HolidaysHealth Insurance401K with match Continuing EducationGrowth OpportunitiesRequirements: 2 years of relevant work experienceIntermediate + with Microsoft Office, Word, Excel & Outlook CRM or similar database experience, Service Titan experience a plus!Ability to type 40+ WPM with accuracy Multi-line phone Polite and well-spoken on the phone with excellent customer service skillsEnergetic attitude with the ability to learn and improve quicklyExcellent communication skillsMust work well independently, as well with othersAble to independently manage time and resources to meet deliverables in specified time framesWhat you will be doing: Answering incoming calls and the initial contact for all customers and vendors Scheduling estimates and energy audits and confirmation appointments with customers Scheduling service appointments / dispatching service technicians via Service Titan Managing all new customer inquiries and updating customer information Technical data entry in energy modeling softwareFiling utility rebates to our local utilitiesCreating sales folders dailyCreating construction foldersManaging our online chatCommunicating with our technicians and sales professionals Other duties as assigned

Ideal Air


Phoenix, AZ
85034 USA



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