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Salesforce System Administrator

Icario, inc
Minneapolis, MN
  • Expired: December 21, 2021. Applications are no longer accepted.

About Us Icario is the largest technology company focused on member engagement for healthcare's most trusted organizations. Healthcare today is nothing short of amazing. Yet all of it only works when people connect with it.

And too often, they don't. Healthcare can be impersonal. Confusing.

All elbows. The record scratch at life's party. We're here to help connect healthcare with the people who need it.

Which is everyone. How? By listening.

Collaborating. And inspiring. We're pioneering a better way forward.

We're making healthcare more human. We're excited about the path ahead-are you ready to make the world a healthier place, one person at a time? About the Role Does the idea of playing a significant role in defining the Salesforce strategy for a fast-growing, late-stage start up sound like your jam? Are you looking for an organization where your expertise and experience are not only needed, but valued?

If so, we've got an opportunity with your name written all over it! We are seeking a solution-oriented, curious, motivated Salesforce System Administrator to lead the development, ongoing support, and scaling of Icario's sales operations databases. As the main point of contact for Salesforce administration, you will also play an integral role in supporting the Sales organization with training and sales operations activities such as developing and maintaining an Request for Proposals (RFP) database. We want your insights and expertise to review potential sales tools and software enhancements available in the marketplace.

There is a lot to be done - but let's have fun while we are at it! This position reports into our Director, Sales Enablement. Why We Need You Salesforce Database Management * Responsible for managing all aspects of Salesforce platform administration, development, and data quality and is responsible for ensuring that the configuration and related internal customer support serves the organization's needs * Coach and train individuals on Salesforce system and processes; support user administration, onboarding, and ongoing training * Maintain user accounts and permissions, and regularly audit account permissions to minimize vulnerabilities * Work with various stakeholders to align data architecture in support of stakeholder reporting requirements * Work across the organization to ensure the environment is fully utilizing available technology to enhance productivity and improve work processes * Own the delivery and management of the prioritized roadmap for technology enhancements related to the Salesforce ecosystem, ensuring overall alignment with company strategy and vision RFP Database Management * Take a leadership role in developing an RFP database, including supporting and troubleshooting * Maintain and update the RFP database, including maintaining accounts and permissions, auditing, and updates as needed * Work across the organization to ensure the latest product enhancement and organizational information is tracked and available in the RFP database * Assist Sales with RFPs as needed Emerging Technology & Other Responsibilities * Evaluate new technologies * Review RFPs from vendors * Identify necessary system advancements or additions that support the Sales organization * Coordinate with vendors for database administration and/or additional support * Assist with day to day Sales Operations requests as needed * Embody Icario Values

Icario, inc


Minneapolis, MN
55415 USA



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