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Digital Product Manager

IZEA Winter Park, FL

  • Expired: over a month ago. Applications are no longer accepted.
Job Description: About UsIZEA Worldwide, Inc. ("IZEA") is a marketing technology company providing software and professional services that enable brands to collaborate and transact with the full spectrum of today's top social influencers and content creators. The company serves as a champion for the growing Creator Economy, enabling individuals to monetize their content, creativity, and influence. IZEA launched the industry's first-ever influencer marketing platform in 2006 and has since facilitated nearly 4 million transactions between online buyers and sellers. Leading brands and agencies partner with IZEA to increase digital engagement, diversify brand voice, scale content production, and drive highly measurable return on investment. IZEA is a microcap public company traded on NASDAQ. The company has raised $26.2 million and traded over $1B in stock in 2020. We have launched two new software platforms this year and we are seeking a Digital Product Manager (all levels), to join our team. This role will report to the Director of Product Management. We are an equal opportunity employer and celebrate diversity in our team members. About the Role You will have direct access to end-users and stakeholders, and you are encouraged to build and leverage these relationships in your work. You will help define and prioritize customer needs, distill those needs into actionable work, get buy-in for your initiatives, set KPIs and goals and track progress toward them, and be responsible for delivering the best possible user experience to our customers.Aside from the day to day, we can offer you incredible benefits including an annual continuing education budget, a trust-focused team, a flexible and collaborative work environment where balance matters, stock ownership, and an annual company retreat.The team strives to be ego-free and motivated only by building amazing software for our users. We seek to understand the "why" behind the "what". We regularly break out into small teams to tackle problems, learn new technologies, or just share what we know with others. We test our code and invest in the health of our systems. We push each other, learn from each other, and strive to continually grow. Candidate Location IZEA is headquartered in Orlando, Florida though the company is currently 100% remote due to COVID-19. Ideal candidates would be located in the Orlando area, or a short plane flight away. Candidates must be very comfortable with a remote workforce, as all engineering personnel are currently 100% remote and living in different cities. Primary ResponsibilitiesYou will...Communicate directly with customers and/or their managers to understand different user profiles, use cases, and product(s) requirements, and how these requirements can and be integrated with the overall IZEAx ecosystem and its workflows.Triage and prioritize initiatives with stakeholders, Customer Success, Design, Engineering, and QA such that user requirements, business impact, and implementation efforts are balanced and optimized. You’re responsible for maintaining your product roadmap and communicating frequent status updates to stakeholders. Define and execute an iterative implementation strategy with a minimally viable set of requirements and planned downstream features, with input from stakeholders, Customer Success, Design, Engineering, and QA.Define KPIs and data-driven strategies for tracking product success or failure with input from stakeholders.Manage and facilitate your team’s progress by clearing blockers, answering questions, making decisions, and maintaining status tracking efforts to ensure that work is progressing continually and on track with estimated delivery goals.Maintain open feedback loops with users, stakeholders, and C-level executives to communicate and demo progress, catch issues early, and ensure that efforts are advancing in line with expectations.Advocate for and champion your team by encouraging their shared ownership and understanding of the product(s) and their workflows, listening and considering bottom-up input, and sharing and celebrating successes.Continually identifying and proposing novel solutions to user friction points and opportunities for new features that delight and bring value to usersDefine and communicate product timelines and launch plans necessary to bring your product or feature(s) to market. What We’re Looking For Self-motivated, and the ability to thrive is a fast-moving environmentThings move quickly at IZEA. You are a self-starter that proactively solves problems and identifies opportunities. Strategic thinking, curiosity & effective decision makingThe ability to define the why, consider the long term, plan for the short term, identify patterns, trends, and solve complex problems will help you succeed at IZEA. Your curiosity, creativity and decision-making skills are top-notch and have lit the path to your goals thus far. Previous experience leading software teamsYour team will consist of software engineers, interface designers, and QA tests. Experience in guiding a cross-functional team to make and release great software is your day to day effort. Technical backgroundYou should have some technical software background, even if it’s simple HTML, as you will be working with software developers every day. You should be able to meet them where they are and challenge their assumptions. Passion for ProcessAnyone can get lucky once, but to consistently deliver quality software, the process is necessary. You should be invested in and understand the value of a good SDLC. Social Media & Content Marketing literate.This is our business! We are looking for people who are active on Social Media, understand Influencers, get why Content Marketing is important, and have a general background on the landscape. Ability to multitask and prioritize multiple incoming requests.IZEA's product team strives to provide a great experience to our users. In order to do that, you may need to context switch regularly or drop what you are doing to start work on something else. This is part of what Agile means to us. Knowledge of agile methodologies.IZEA’s product team uses elements of traditional agile methodologies to build and deliver our digital experiences. You should be familiar w/ and have exposure to agile development practices. Excellent verbal and written communication skills.Regular and timely communication is the key to a remote based team. You should be able to simply and concisely ask for feedback and direction and relay requested information in a timely fashion to your leaders. Demonstrated experience with the following will be highly valued GitHubAll of IZEA's code is source controlled on Github. We leverage Github Pull Requests for code reviews, Github integrations manage parts of our CI/CD pipeline, and Github releases define the code tags that ultimately get deployed. Much of our process documentation exists on Github pages. Familiarity with navigating Github's features will help you ramp up in our SDLC faster. Atlassian Stack (JIRA/Confluence)IZEA uses JIRA to manage projects and report on progress to stakeholders inside and outside the company. While we strive to automate as much of JIRA as possible with bots, webhooks, and reports, understanding how JIRA issues, links, attachments, and workflows work will help you understand our SDLC faster. Continuous Integration & DeploymentIZEA needs to get features and fixes out to customers as soon as we possibly can with as much confidence as possible. To facilitate this, we have developed a CI/CD pipeline (using 3rd party services). An understanding of what CI/CD is will help you understand how this pipeline works and how to make it even better. Why IZEA? The act of hiring is not simply to up the headcount or to fill a seat quickly. When we hire at IZEA, it’s to add to our strong existing roster of talent and choose the right individual to impact, collaborate, commit, inspire, and grow alongside our tenured teams. IZEA has been ranked a ‘Top Place to Work’ by the Orlando Sentinel for the past 4 years and has been recognized as a Deloitte “Fast 500” honoree for the past 2 years. We take great pride in creating a positive work environment for all our employees - from our investment in team member ongoing education, to the ability to influence real change across our business - we are dedicated to your long-term growth and success. At IZEA, you have an opportunity to make an impact on a global scale. IZEA connects leading brands with a network of over 850,000 opt-in creators ranging from YouTube stars to mommy bloggers and everyone in-between. We are the pioneers fueling the democratization of information, entertainment, marketing, and commerce. Our platforms fuel the burgeoning Creator Economy, filled with the next generation of artists, poets, filmmakers, photographers, thought leaders, comics, actors, and musicians. What you do here will impact hundreds of thousands of people directly and influence the actions of millions more. We provide an open, flexible work environment that welcomes people from diverse backgrounds and viewpoints. IZEA places value on action and results. We seek individuals that thrive in a challenging and fast-evolving work environment. While the company is over 14 years old, our executives remain active player-coaches -- they roll up their sleeves and get their hands dirty by working side-by-side with our team members across all levels of seniority to accomplish our common goals. IZEA is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to our company. If you are the very best at what you do and seeking an opportunity to attack the “never been done before” with a passionate team of dreamers and doers, we encourage you to apply. California residents, please follow this link to view the types of informa



Winter Park, FL
32789 USA



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