SALES SUPPORT SPECIALIST

Company Description

ITsavvy is a single-source end-to-end IT provider committed to innovative distribution and tailored IT solutions. We have built our reputation as a value-added reseller offering best-in-industry support and delivery speed. Our growing technology portfolio includes Engineered Solutions, Managed Services, Cloud Solutions and Unified Communications. ITsavvy is headquartered in metro Chicago, with multiple offices and support centers across the U.S.

As a nationwide multicultural company, ITsavvy values our inclusive, tight-knit culture. Embracing our employees' diverse perspectives and backgrounds is essential for our company. We encourage our people to share innovative ideas that mold our company day in and day out. We drive ourselves to push boundaries, improve processes, and enable our people to make a strong impact. This great opportunity is for a self-driven individual to work in a fast-paced sales environment. This entry-level position is an excellent place for career development with many opportunities for upward mobility.

Job Description

ITsavvy is looking for a Sales Support Specialist to monitor shipped orders, work closely with our client executives, and provide a positive client experience. This is a great opportunity for an organized individual looking to provide customer service and support in a dynamic and fast pace environment. The Sales Support Specialist role is a highly visible position and our team prides themselves on their attention to detail, accuracy, and time management skills.

Primary Accountabilities

What You'll Do

• Manage open orders and track shipment details of open orders.
• Create invoices for orders.
• Collecting dues for invoices.
• Provide great first point of contact service.
• Solve client issues through an understanding of ITsavvy’s organization and structure.
• Works closely with the Client Executive team.

Qualifications

What You'll Need

• 1-2 years of experience in customer service or Sales Support.
• Ability to multitask in a fast-moving environment.
• Excellent analytical, organizational, and problem-solving skills.
• Proficient interpersonal and email communication skills.
• Experience with Microsoft Office and Excel.
• Excellent time management skills.

ITsavvy Benefits

Why You’ll Love ITsavvy

• Competitive compensation
• 401(k) with employer match
• BCBS Health Insurance.
• 3 weeks of PTO.
• Paid holidays.
• Employee purchase discounts.
• Flexible work options.
• Healthcare Flexible Spending Account (FSA).
• Short-term and long-term disability.
• Life insurance.
• A clear career path with opportunities for development, both personally and professionally.
• Free ITsavvy swag.

To our future employees. ITsavvy promises to inspire your success. It’s our responsibility to develop your career and knowledge with an empowering environment that retains passionate IT professionals.

ITsavvy is an Equal Employment Opportunity workplace and an affirmative action employer.