Infrastructure Analyst II

Key Responsibilities

• Operate and Manage effective and scalable solutions, clustering and integration strategies with the Windows Server Operating System on both classified and unclassified networks.
• Coordinate patching efforts and remediate cyber vulnerabilities within Windows servers systems per established Service Level Agreements.
• Support account provisioning and account management activities in classified environment to ensure compliance with all requirements.
• Investigate and resolve escalated Help Desk tickets.
• Assist in writing security plans, performing certification and accreditation tests to validate security policies are in place.
• Assist with lower complexity projects to design, install, implement new or modify existing systems.
• Collaborate with more experienced technical personnel on medium and high complexity projects to design, install, implement new or modify existing systems.
• Utilize PowerShell and other automation technologies to improve processes and reduce support efforts.
• Support test bed and equipment deployment projects from start to finish including racking all varieties of hardware, cabling, OS installation/vulnerability patching and firmware upgrades.
• Engineer solutions in response to support requests and for improving internal processes and procedures.
• Report Key Performance Indicators, including capacity planning, system health.
• Create knowledge articles and other supporting documentation as needed.
• Participate in problem management and root cause analysis and maintain 24x7 availability and monitoring of enterprise system servers.

Qualifications

• Bachelor’s degree in a computer related field or equivalent training and experience with at least 2 years of relevant experience.
• Must have Azure Cloud experience.
• Experience with Windows Server 2012R2, 2016, 2019, Active Directory, Group Policy Management.
• Experience with scripting languages (i.e., PowerShell). Understanding of database management systems such as Oracle and MS SQL.
• Understanding of networking technologies including TCP/IP, DHCP, VLAN, various WAN technologies.
• Demonstrate troubleshooting skills and the ability to develop effective working relationships with customer and vendor technical personnel.
• Windows Server certifications are a plus.
• The primary work location will be at the Losee Road facility in North Las Vegas, Nevada.
• Schedule for this position will be 4/10s (subject to change).
• Personnel may be requested by leadership to work more than 40 hours per week due to projects, activities, and emergences; critical operational demands may occasionally require off-shift work.
• Pre-placement physical examination, which includes a drug screen, is required. MSTS maintains a substance abuse policy that includes random drug testing.
• Must possess a valid driver's license.