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Desktop Technician

IT People Corporation Cedar Rapids, IA
  • Expired: over a month ago. Applications are no longer accepted.

Our Fortune 50 global client is seeking a Desktop Technician to join their team immediately. If you are looking to work with a team of excellent IT professionals to further grow your skills and career, this could be the opportunity for you.

Duration: 8+ months with possible extension

Desktop Technician role includes:

Provides on-site field support to customers. Performs installations, repairs, upgrades and maintenance on hardware and equipment.

Essential Job Functions
o Provides on-site field support to customers including installation, and servicing and repairing systems and equipment. Verifies and approves operational quality of system equipment.
o Resolves customer issues in the areas of hardware installation, repair, upgrade and maintenance. Assists in investigating and resolving complex installations and maintenance matters of significance.
o Instructs customers in the operation and maintenance of systems/equipment.
o Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
o Acts as a liaison with customers on administrative and technical matters for assigned projects.
o Performs analysis and prepares reports on system problem trends and issues.

Basic Qualifications
o High school diploma or G.E.D.
o Four or more years of field support experience
o Experience working with the company's hardware, software and equipment products
o Experience working with customer technology and support requirements

Other Qualifications: Good interpersonal skills to work with customers and other unit personnel
o Good analytical and problem-solving skills
o Good communication skills
o Good time management and organizational skills
o Ability to resolve hardware and equipment problems
o Willingness to travel

Work Environment
o Office environment
o May require weekend work
o May require shift work

If your skills fit this role, please apply for immediate consideration!

-Sorry no third parties.

IT People Corporation

Why Work Here?

Great career opportunity

ABOUT IT People: IT People is a next-generation IT services and workforce solutions firm. We offer consulting services, managed services and workforce solutions to Fortune 500 corporations, public agencies, and small and mid-sized businesses throughout North America. Our leadership and practice teams are highly experienced in IT and workforce solutions with an average of over 20 years of practical industry experience. Chainyard is Consulting Division of IT People and a leader in Blockchain technology and application delivery, working with major corporations using both Hyperledger Fabric and Ethereum. Our teams bring extensive experience in architecting, designing, building, testing, securing and operating complex distributed systems to helpadopters of Blockchain technology succeed. WATCH VIDEO- Blockchain Q&A with Chainy


Cedar Rapids, IA