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Retail Success Team

ISLAND Sacramento, CA
  • Posted: 19 days ago
  • Full-Time
  • Benefits: Medical, Dental

The Retail Success Team Member will be responsible for high touch retail support for a portfolio of dispensary partner relationships throughout Sacramento County. He or she will develop and maintain strong relationships with each dispensary, ensuring that the ISLAND brand is optimally represented in each dispensary and the dispensary staff understand and appreciate our brand as much as we do!

The ideal candidate is outgoing, sharp, and hungry to learn on their feet in a budding industry (pun intended).

Responsibilities

  • Understand and embrace the ISLAND customer service culture

  • Maintain a strong knowledge of each product & the industry marketplace

  • Visit retailers weekly to introduce/maintain product supply

  • Responsible for quarterly sales KPI metrics

  • Ownership for account by account revenue growth

  • Up-selling and full catalog penetration within accounts

  • Develop strong relationships with owners, buyers, managers, and other staff

  • Answer product, inventory management & merchandising questions

  • Plan and execute in-store product demos and allocate marketing and promotional materials to strengthen brand visibility

  • Provide training to onsite sales team in retail locations

  • Maintain activity records in LeafLink, our customer database.

  • Monitor territory and other brands' pricing, field activities, products

Qualifications

  • Minimum two years of sales or account management experience

  • Strong client relationship management

  • Comfort and ability to problem solve and resolve customer issues

  • Exceptional organizational, communication, and interpersonal skills

  • Proven track record of substantial client growth

  • Attention to detail, but ability to balance those details with top level goals

  • Excellent process documentation skills

  • Technical aptitude, especially in the realms of web-based applications, eCommerce, digital marketing and database management

  • Cannabis product/industry expertise a plus

Minimum Requirements

  • 21 years of age

  • Reliable Transportation

  • CA Driver’s License, good record

  • Flexible work schedule

  • Strong desire to achieve and the drive to succeed

  • Be a team player

About Island

Founded in 2014, Island is a leading cannabis company based in California. Our passion for exploration, community, and the outdoors comes to life through our wide range of high quality and straightforward products. Widely recognized as a dominant figure in manufacturing, compliance, and technology, Island continues to build industry-shaping infrastructure while inspiring moments of happiness with our customers. Island boasts an impressive executive team and is backed by some of the most prominent investors in the CPG industry. As part of this journey, we are seeking bright, entrepreneurial leaders that will help propel Island into a nationally recognized brand within our category.

ISLAND

Island was established in 2014 in Los Angeles, CA with the goal of responsibly producing artisanal quality cannabis products. You can find out more about us @ island.co.

Address

Sacramento, CA
USA

Website

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