The Retail Success Team Member will be responsible for high touch retail support for a portfolio of dispensary partner relationships throughout Sacramento County. He or she will develop and maintain strong relationships with each dispensary, ensuring that the ISLAND brand is optimally represented in each dispensary and the dispensary staff understand and appreciate our brand as much as we do!
The ideal candidate is outgoing, sharp, and hungry to learn on their feet in a budding industry (pun intended).
Understand and embrace the ISLAND customer service culture
Maintain a strong knowledge of each product & the industry marketplace
Visit retailers weekly to introduce/maintain product supply
Responsible for quarterly sales KPI metrics
Ownership for account by account revenue growth
Up-selling and full catalog penetration within accounts
Develop strong relationships with owners, buyers, managers, and other staff
Answer product, inventory management & merchandising questions
Plan and execute in-store product demos and allocate marketing and promotional materials to strengthen brand visibility
Provide training to onsite sales team in retail locations
Maintain activity records in LeafLink, our customer database.
Monitor territory and other brands' pricing, field activities, products
Minimum two years of sales or account management experience
Strong client relationship management
Comfort and ability to problem solve and resolve customer issues
Exceptional organizational, communication, and interpersonal skills
Proven track record of substantial client growth
Attention to detail, but ability to balance those details with top level goals
Excellent process documentation skills
Technical aptitude, especially in the realms of web-based applications, eCommerce, digital marketing and database management
Cannabis product/industry expertise a plus
21 years of age
CA Driver’s License, good record
Flexible work schedule
Strong desire to achieve and the drive to succeed
Be a team player
Founded in 2014, Island is a leading cannabis company based in California. Our passion for exploration, community, and the outdoors comes to life through our wide range of high quality and straightforward products. Widely recognized as a dominant figure in manufacturing, compliance, and technology, Island continues to build industry-shaping infrastructure while inspiring moments of happiness with our customers. Island boasts an impressive executive team and is backed by some of the most prominent investors in the CPG industry. As part of this journey, we are seeking bright, entrepreneurial leaders that will help propel Island into a nationally recognized brand within our category.