Skip to Main Content

Director of Product

ISF, Inc.
Tallahassee, FL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description


ISF, Inc., welcomes applicants for our Director of Product role for our ARRO product (Fully remote from anywhere in the continental U.S.).

At ISF, our culture is passionate about continuous delivery, automation, and collaboration. Our clients look to our teams of project managers, consultants, and technology professionals to transform their vision into reality. We build and maintain large interactive web solutions in the public and private sectors that combine proven technologies and tools with creativity to Solve the Future. This role would be part of our ARRO product, an emergency management system used by the National Guard.

ARRO provides emergency management organizations including law enforcement, public health, county, city, and municipal governments, public works and utilities, and state National Guards with real-time personnel and equipment tracking for faster reimbursement. The system connects responders in the field not only with headquarters, but with finance and accounting experts. ARRO allows for recovery, including the reimbursement process, to begin at the start of an event.

In this role at ISF, we are looking for a leader who will define and steer the execution of the product roadmap to get us there. You should be ambitious and self-directed with excellent communication skills. If you are passionate about working on enterprise-level systems and are looking to join a creative team dedicated to Solving the Future, we want to talk with you!

Responsibilities :

  • We are looking for a Director of Product to drive the product vision and execution
  • Defining, managing and validating the overall product vision for ARRO.
  • High-level knowledge of product development goals and it is their responsibility to communicate those goals to the rest of the team.
  • Communication with all the stakeholders, including the customers, development team, and business managers.
  • Ensure all stakeholders understand product goals, and that those goals are in line with the business objectives.
    a. Maintain a cohesive and singular vision regarding the product
    b. Adapt to the fast-paced and flexible nature of agile product development
    i. Understand and adapt to the ever-changing nature of the software market and client needs
    c. Keep the stakeholders on the same page

d. Develop and monitor product and business value success metrics
e. Communicate with C Level Product and Business Value metrics

  • Ensure the feasibility of the product with respect to business objectives
    a. Profitability, budgeting, expense controls and balancing product development, product support and revenue to ensure the stability of the product, the team and the ARRO organization. Ownership the growth of ARRO and its stability.
  • Review roadmap alignment with vision and goals
  • Review implementation plan alignment with vision and goals
  • Expand and lead a high performing team to deliver on the vision and goals
  • Look for ways to constantly keep the ball moving forward by shipping, analyzing, researching, and learning week in and week out
  • Collaborate with product design, implementation and business development to ensure alignment with vision and goals

Skills and Qualifications:

  • 8+ years of experience, with at least 5+ in product management roles in the professional service industry
  • 8+ years of experience with team leadership, people management, cross-functional team leadership, or leadership
  • 3+ years of consulting experience
  • A strong communicator: you are effective at communicating the strategy and the “how we get there” at varying levels - executive, cross-functional teams, and to your team
  • Fiercely competitive: you operate with a sense of urgency, creativity, and curiosity for how we can improve the lives of our customers and our pros
  • Experience managing and coaching a team; passion for creating an environment where creative solutions are nurtured
  • Ability to weigh competing priorities, manage tradeoffs and evaluate opportunistic new ideas, driving to consensus while maintaining a clear focus on overarching business priorities
  • Strong ability to collaborate across functions and levels seamlessly juggling the priorities of multiple stakeholders
  • Bachelor's Degree in a technical field or equivalent work experience is preferred.

Additional requirements/preferred:

  • Experience in emergency management and response (National Guard, State/County ESF)
  • Experience managing a cross functional team, including sales, help desk and product development
  • Excellent writing and verbal communication skills
  • Experience managing large scale budgets, P&L and balance of product and business objectives
  • Experience developing product roadmaps

We are committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to age, race, color, sex, religion, national origin, marital status, gender identity or expression, or sexual orientation, disability or any other protected status in accordance with the requirements of all federal, state and local laws.

Powered by JazzHR


ISF, Inc.


Tallahassee, FL



View all jobs at ISF, Inc.