Providence, RI, US, 02903
Requisition ID: 2414
IGT is the global leader in gaming. We enable players to experience their favorite games across all channels and regulated segments, from Gaming Machines to Lotteries to Interactive. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has over 12,000 employees.
HR Services Representative is a primary point of contact for employees and managers to answer general HR questions. This role also provides support, through our regionalized Global People Services model, to Business Partners and Centers of Expertise (COE) through a variety of standardized and operational processes, to provide a shared administrative support resource from a centralized services perspective.
+ Responsible for workforce administration, including:
+ Handling and coordination of all aspects of the employee life-cycle such as hiring, terminations, pay changes, country transfers, etc.
+ Performing transactions in various HR systems: SAP, SuccessFactors, etc.
+ Facilitating New Hire Orientation for the on-boarding of new employees covering high-level overview of corporate history and information, benefits, other programs
+ Maintaining employee documentation as required, such as personnel files, state reports, confirmation of employment eligibility, etc.
+ Answering employee and manager inquiries via case management tool, emails, walk-ins, or calls and processing requests following the required guidelines
+ Educating employees and managers of services available to them and encouraging self-service tools such as myGPS and other systems
+ Adhering to metrics and Service Level Agreements (SLAs) where applicable
+ Associate's degree in Business Administration, Human Resources, or related field (Bachelor's degree preferred)
+ 1-3 years of related experience in Human Resources as administrative support (knowledge in benefits administration and payroll processes) or HR Shared Services
+ Technical proficiency in Microsoft Office Suite - Outlook, Word, Excel, and PowerPoint
+ Data entry experience
Keys to Success
Building collaborative relationships Decision making Drive results Foster innovation Personal energy Self-leadership
IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
In addition to our competitive benefits package, we offer employees a 401(k) Savings Plan with Company contributions, tuition reimbursement, free identity theft insurance, free hot and cold beverages, and access to on-site gym facilities (Providence Headquarters and West Greenwich).
IGT (NYSE: IGT) is the global leader in gaming. For more information, please visitwww.igt.com.