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Service Manager

IDL- Yakima Yakima, WA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

As a family owned company, we value the things that make a family successful: commitment, compassion, hard work, a unified vision, and a desire for each other to succeed. RWC Group is committed to the long-term development of our family members. We offer paid training and carefully mentor each technician. No matter your level when you join us, we want you to improve. 

What We Offer 

  • Medical, Dental & Vision Insurance 
  • 401K Plan
  • Paid time off
  • Growth opportunities 
  • Paid Training
  • Family owned and operated
  • Long term job security
  • Health and wellness 
  • Discounts on products and services
  • Management of the Idealease Service Department
  • Ensure that all work is completed expertly and meets quality standards.
  • Communicate effectively with both internal staff and customers
  • Establish priorities and schedule on a daily/weekly/monthly basis
  • Keep up-to-date on the latest workplace safety and environmental requirements and implement all health and safety policies on the shop floor.
  • Implement program to ensure all units are maintained every 90 days
  • Manager 3rd party repairs and over the road repairs
  • Achieve budgeted goals
  • Open & Close repair orders in a timely manner to ensure accuracy 
  • Ensure all warranty parts and returns and claims filed
  • Ensure technicians are current on training
  • Develop and maintain positive relationships with customers to increase overall customer happiness.
  • 3-5 years of Management experience preferred
  • Strong leadership, interpersonal, math, and writing skills
  • Ability to prioritize work in a dynamic environment
  • One year Fleet or dealership experience
  • Management or customer service experience
  • High school diploma or equivalent required

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

IDL- Yakima


Yakima, WA



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