My name is Rajagopal and I'm an IT recruiter at IDC Technologies
I have a very urgent need of below requirement and if you feel comfortable with it please reply me back with your updated profile and complete contact information ASAP.
Position: SAP C4C HANA Consultant
Locations: Rochester, NY
Duration: Fulltime & Contract
Interview: WebEx Interview
- Minimum 3 years in SAP C4C with at least one C4C Service Implementation and one C4C Support project
- Overall 5+ years of experience including Domain experience
- Experienced on C4C Service (mandatory), C4C ECC Integration (mandatory), C4C Sales (Good to have)
- Should have good knowledge on configurations related to master data viz. Customers, Installed Base, Products, Account Hierarchy, Employees and Contacts
- Well versed with configurations related to transactional data viz. Service Contract, Sales Order and Service Ticket; Activities Email, Phone Call, Task and Messaging,
- Mandatory experience in C4C Service configurations and working including iBase, Warranty, Ticket/ Work Ticket, Contracts, Maintenance Plans, Service process Integration with SAP ERP, etc.
- Good knowledge on configuring Service Entitlements
- Good knowledge on Visits and Route planning, Resource Scheduler, Territory management
- Good knowledge on C4C ECC Integration scenarios and troubleshooting integration issues.
- Must have exposure to code-list mapping and ID mapping for integration
- Expert on Data Workbench tool of C4C
- Good knowledge on configuring workflow rules, code list restrictions, rule editor, configuring business roles and page layout, creating custom field using KUT, Language Adaptation, creating survey and activity planner
- Good experience on creating reports, dashboards and Mash-up services
- Knowledge of Integration with Social media channels like Facebook and Twitter and Outlook, G-mail
- Good to have knowledge on C4C Campaign process
- Excellent Communication Skills in English
- Ability to function independently and effectively in a self-directed environment
- Highly organized, detail-oriented, a strong work ethic, and demonstrated teamwork skills
Thanks & Regards
IDC Technologies, Inc
Empowering Technologies Services
Remote Services | IT Services | BPO |
IT Consulting | Staffing Solutions |
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