Expired: over a month ago. Applications are no longer accepted.
Content Writer, Legal Operations
Location: Austin, TX Duration: 6 months
Description: Content writers communicate complex legal information clearly, concisely and accurately. As a content writer, your role involves tasks such as reading and writing conceptual overviews and procedures or updating help center queries and FAQs.
The Legal Operations Knowledgebase and Data Policy Controls team is looking for an experienced content writer to assist in reviewing, updating, and creating legal information for help center needs. Candidate will work with team SMEs, Training and Quality teams to create high quality documentation to support both FTE and Vendor operational tasks.
Responsibilities: - Manage multiple competing priorities in a constantly changing environment. - Write, publish, and maintain high-quality Policy, Process and Procedure documentation and online content. - Edit, clarify, and proofread documents written by others, and coach non-writers on ways to improve their writing skills. - Conduct audience analysis and cater documentation deliverables to the audience's needs. - Work closely with Team SMEs to create Policy, Process, Procedure and reference documents.
Skill/Experience/Education Mandatory BA/BS degree; 2-4 years of relevant experience in technical writing, product documentation, online publishing, or technical blogging, with a portfolio of writing examples; Experience writing clear, accurate and concise SOP documentation; Experience writing Customer Service type content; Experience working with a distributed team; G-Suite knowledge; HTML code writing
Desired Experience working in a content management system, ie Redwood Experience writing for legal or technical instructions, procedures and guides. Experience with HTML and managing files in a CMS. Proficiency in a Linux environment. Ability to navigate ambiguity, support multiple projects, and meet deadlines in a fast-paced environment. Ability to write in a range of styles and tones, from highly technical to informal prose. Excellent communication and teamwork skills, with the ability to take initiative on tasks.
Skill Name: HTML Level: 4 Years: 0-3 Years Mandatory (Yes/No): Yes Description: HTML code writing
As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.
Austin,TX 78701 USA
Get fresh Technical Content Writer jobs daily straight to your inbox!
Thanks for letting us know
Your feedback helps keep ZipRecruiter safe.
Learn more about how to recognize common online scams
People Searching Technical Content Writer Also Searched