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Client Advocate (Sales - Client Management)

IBM San Jose, CA
  • Posted: June 08, 2019
  • Full-Time

With the proven ability to change entire industries, IBM Services helps lead a pragmatic journey to cloud and AI, so you can grow through digital reinvention
Your Role and Responsibilities
The Client Advocate role is primarily aimed at aligning and optimizing the capabilities of IBM to the needs and opportunities of the client. This person would have responsibility for: account strategy and planning to create value for business' to IBM; opportunity identification, validation, and qualification to build and sustain the required pipeline; building trusted client relationships that matter; client satisfaction; and achieving IBM's business objectives (Revenue, Profit, Signings, and ACV Signings ).
This position will work as a leader on one of our Integrated Accounts supporting and will primarily interface with our Software, Systems, Cloud and Cognitive, IBM Global Business Services (GBS), IBM Global Technology Services (GTS), and other category leaders who represents specific IBM Solutions.
Work Locations: New York Area or Atlanta (Preferred)
Required Professional and Technical Expertise

  • 5 plus year in a Sales Role
  • Financial Services Industry Knowledge and Experience
  • Client relationship management,
  • Communications (all types including client presentation and digital engagement),
  • Strategic and innovative thinking,
  • Sales process and opportunity development / progression,
  • Business case development and value quantification.
  • Business and technology experience
  • Skills in the leading areas of new value creation: Cloud, Data and Analytics
Preferred Professional and Technical Expertise
  • Managed technology services,
  • Software portfolio rationalization and management,
  • Infrastructure Modernization,
  • Agile application development,
  • Business process reengineering and automation.
  • Ideally, a person would have 10+ years of experience in 1-2 of these areas.
About Business Unit
Fueled by cognitive technologies, more than 150 SaaS offerings, and real-time insights, the Global Markets team delivers embedded expertise to help our clients make better decisions and deliver innovation as they engage with their customers, partners and suppliers. Join us to continue to drive innovation with the most comprehensive portfolio for enterprises across industries.
Your Life @ IBM
At IBM, work is more than a job-it's a calling. To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most challenging problems. Let's put smart to work.
About IBM
IBMers believe in progress - that the application of intelligence, reason and science can improve business, society and the human condition
IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. For that reason, we manage the brand to be highly esteemed and valued by forward-thinking clients, employees, communities, investors and the general public worldwide.
Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



San Jose, CA
95115 USA

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