We are actively seeking a motivated Entry Level Customer Service to work on ground breaking campaigns with an advertising and marketing firm in New York City. This innovative firm was founded by dedicated people looking to push the envelope by using cost-effective marketing campaigns and advertising strategies. Our goal is to provide the same advertising as the standard firm but at a fraction of the price. As a progressive company in the sales and marketing industry, our firm continues to set the standard for excellence in customer acquisition and establishing a repeat customer base for clients. By providing personalized sales and marketing services to some of the largest retailers in the world, we continue to increase the market shares of clients through proven sales and marketing strategies.
The Entry Level Customer Service position is a valued team member in the marketing and advertising department. The position is considered entry level to start during training, which includes a comprehensive overview of basic marketing strategy, retail advertising, promotional techniques, visual merchandising and consumer market research. After successful completion of the program, an individual would be considered a team lead in the marketing department. The entry level Marketing Assistant reports directly to the Executive Marketing Manager.
-Assisting in the daily growth and development of assigned campaigns
-Assisting with efforts of customer acquisition and retention
-Expertly managing the needs of external customers
-Developing strong leadership and interpersonal skills
-Driving sales through retail promotional campaigns
-Build brand recognition through local events and experiential marketing
-Strategize, execute and manage retail events with the Brand Ambassador teams
-Interact and communicate with customers inside large retail stores
-Problem solve and make professional judgment on whether customers qualify for the in-store services that the firm's clients offer (candidate will be trained in this area)
-Conduct lead generation and maintain and develop a client base for our clients who offer the in-store services
-Aid marketing and advertising associates and senior staff with specific projects related to each client
The personalized focus of the campaign is not only a refreshing alternative to more general mass sales and marketing strategies, but it is also responsible for the unprecedented growth and stability of the company. The management team prides themselves on recognizing top performance, integrity, and a winning mindset for continual internal promotions. If you possess a passion for marketing, sales or retail and would enjoy learning how to manage the varying dimensions of a business, this position could be an excellent fit for the right candidate.
• Must possess excellent interpersonal communication skills
• Maintain a high level of professionalism and integrity
• 4 Year degree preferred
• 1-2 years of customer service, sales, or management experience preferred
• Demonstrated leadership ability
• Demonstrated critical thinking and problem solving skills