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Field Service Technician - Experienced

HydroSpray Wash Systems, Inc. Clearfield, PA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description: FIELD SERVICE TECHNICIAN – EXPERIENCED (Senior)Pay Range Based on Experience: $45,000 ($21.63 per hour) - $65,000 ($31.25 per hour) First Shift Work ScheduleEstablished, respected, privately held business with deep, rich roots in the Clearfield County, PA community has a perfect opening for someone who is mechanically inclined, naturally curious and interested in life-long learning, a strong problem solver, and who is at the top of their game when they are providing world-class service to our customers.We are looking for a few good self-starters. You know who you are! You are one of those people who do things right because it’s the right thing to do. You see something that needs to be done and you do it without someone having to ask you to take action. You don’t have to be told to be nice to customers and co-workers, you genuinely like and respect your customers and co-workers and your customers and co-workers like and respect you in return. Being average just isn’t good enough for you; you want to be and do your best every day. If you have been able to achieve successful on-site installation, servicing and repair of complex equipment and systems for 3+ years with limited direct supervision, you have a winning attitude, and you want to work for a company that sets out to hire self-starters who can work together and accomplish great things…keep reading! FIRST-SHIFT FULL-TIME SENIOR FIELD SERVICE TECHNICIANHydro-Spray Wash Systems, Inc. has a 30+ year history of experience designing, manufacturing, and supplying high-quality, in-bay, self-service car wash systems that exhibit superior cleaning ability and rugged reliability. But, having the reputation as an industry leader doesn’t mean we are content with doing things the same old way it’s always been done! We are intrigued by, and inspired to hire, talented associates who take initiative, make sound business decisions with limited direct supervision, have a core “can do” attitude and who want to build on a history of hard work, ethics, and pursuit of excellence in every aspect of their daily work.The person in this position must be ready, willing and able to jump into their company-provided service vehicle and, according to company protocol, be fully-prepared to visit assigned customers at their place of business to perform preventative maintenance, repair equipment, and install replacement parts associated with Hydrowash equipment and accessories. In this role, the Sr. Field Service Technician wears many hats each day; this includes serving as:A company Ambassador who routinely offers our customers high-value goods and services from Hydrowash to help solve their most pressing problems.An Investigator who continues to strive to find a missing piece of the puzzle when something isn’t quite making sense or not working quite right, but who is smart enough to ask for help and reach out for expert guidance when reinforcement is needed.An Installer who loves the idea of learning something new every day about their technologies such as in-bay equipment, control systems and pay stations, automated conveyors, high pressure pump systems, pneumatic and hydraulic components, and electrical equipment including motors, sensors and control systems, among others.A Trainer who provides our customers with current, valuable education and information to enhance the performance and prolong the life of their equipment.A Mentor who assists company management in providing oversight, guidance, technical expertise and hands-on training to less experienced (junior) Field Service Technicians related to equipment repair and services,YOUR DAY-TO-DAY WORK COULD LOOK LIKE THIS: Routinely educates customers and co-workers about preventative maintenance, manufacturer safety regulations and warranty information associated with products, services, and equipment offered by Hydrospray.May assist customer and company management in working with local, state or national officials and/or sub-contractors to ensure that all underground utilities are properly installed to support the installation and operation of a planned wash system and other ancillary equipment.May assist company management in planning and coordination of structure construction and equipment installationUses sophisticated knowledge, skills and abilities about complex industrial equipment and car wash systems to set-up and install all components of a complete car wash and also to repair all components of a complete car wash; among other things, this includes water softeners, reverse osmosis units, and equipment for automated and manual bays.Working with Field Service Support and Inventory Control staff at company headquarters, the Field Service Technician helps pre-plan for each service call by studying and interpreting diagrams, sketches, specifications, and materials lists to ensure that the service vehicle is loaded with all necessary parts and equipment before departing for scheduled, on-site customer service calls. For Warranty calls, pre-planning activities include reviewing the warranty documentation and the company’s policy manual to proactively identify upcoming routine maintenance needs and to adequately prepare for on-site warranty visits with our customers. At the appointed time, arrives at the customer site and follows unit installation instructions about how to troubleshoot and repair various electrical and mechanical problems and/or electronic fluid transfer component problems, or to perform other specific service repair work on vehicle wash equipment and accessoriesApplies the appropriate corrective action to inspect, calibrate, and check all systems, components, chemicals and other factors to ensure the system is working properly; alternatively identifies defective/damages parts, components and/or systems and makes recommendations to the customer about any necessary replacements or other service work that may be required to ensure proper functionIn addition to visual inspection, uses mathematics, equations and other data-based skills to interpret data, evaluate metrics, and apply appropriate, problem-analysis or problem-solving techniques to accurately assess a technical installation issue; seeks next-level guidance and/or additional resources from Engineer or Field Service Technical Lead to resolve particularly complex technical equipment or installation problems.Identifies if there is salvage or re-purpose value for all defective materials/parts/ components; collect and return scrap materials for which there is monetary value to designated holding area and produce related scrap reports. Likewise, applies company policy to control purchasing costs for out-of-stock parts ensure and employ cost-saving opportunities Completes accurate, timely and thorough process documentation and production reports according to company protocol; when appropriate, performs data entry and data retrieval using company-provided tablet or laptop and/software to generate desired reports (e.g. work orders, expense reports, daily and weekly time logs, etc.).According to established company procedures, properly maintains the general up-keep and appearance of the assigned company service vehicle, tool inventory, and parts inventory.Maintains up-to-date knowledge of equipment changes or modification through various resources such as training seminars, maintenance manuals, and service bulletins, or engineering documents, as well as individual research and other correspondence.Performs other duties, as assigned.YOUR IMPACT & INFLUENCE ON BUSINESS OPERATIONS COULD INCLUDE (but would not be limited to):Accurately analyzing the state of all parts/components/system installations to identify defects and determine the root cause(s) for service/repair/quality issues; propose/implement appropriate, timely, cost-effective corrective actions and continuous process improvements and verify effectiveness of any change.Regularly collaborating with other team members and management to determine if service and repair activities, reports and records comply with Standard Operating Procedures (SOP)'s and regulatory requirements; identifying the need for any new procedure and/or corrective action; following through to ensure that any new/different task/procedure/process is thoroughly tested and well-documented.If you are interested in exploring this job opportunity and you have at least 3+ years of industrial mechanical work experience as a technical Field Service Technician (pneumatics, PLC experience is a must!) and electrical experience (phase 3 is a must!), we hope to hear from you in the next few days! MINIMUM REQUIREMENTS FOR EMPLOYMENT CONSIDERATION: Must be 18+ years of age.High School diploma and/or GED. If required by job duties, background checks (criminal/education/employment/ reference/credit/DMV) will be performed; results must be satisfactory to the company. Also requires a valid driver's license and the ability to drive to and from prospective and current accounts or other business engagements, as needed. Clean driving record with no more than two (2) moving violations within the past 5 years; no more than two (2) preventable, at-fault accidents within the past 5 years. No impaired driving convictions within the past five (5) years and no charges for impaired driving currently pending are requirements for the job. On a daily basis must be willing and able to travel assigned geography. Based on business needs, ability to work infrequent night/weekends and/or holidays and also to travel frequent locally or regionally to troubleshoot equipment at customer sites or other venues.If hired, must be able to follow all safety protocol, adhere to all company policies/procedures and other prescribed best practices/industry standards. Must attain and maintain OSHA safety certifications and pass required standardized assessments/exams.Must demonstrate the ability to accurately read, interpret, comprehend and follow/apply technical specifications

HydroSpray Wash Systems, Inc.

Address

Clearfield, PA
16830 USA

Industry

Engineering

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