Skip to Main Content
← Back to Jobs

Sunriver Resort Night Auditor (Full-Time)

Hyatt La Pine, OR
  • Expired: over a month ago. Applications are no longer accepted.
Sunriver Resort OR - Sunriver

Front Office

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

Req ID: SUN000320

US-OR-Sunriver


Summary

The Night Auditor is responsible for the successful management of the nightly operations of the Front Desk. S/he assists with coordinating cashier and accounting functions to provide the accounting department with accurate day end information. The Night Auditor is also responsible for the front desk duties, including check-in, check-out and any other guest issues that arise during the night shift. S/he will maintain the AAA Four Diamond Standards.

ESSENTIAL JOB FUNCTIONS:
  • Registers guests into computer system, verifying registration, address and credit information

  • Assists with the accurate and timely posting of guest and room charges to guest folios, ledgers and city ledgers

  • Reviews room revenue reports for accuracy and completeness

  • Maintains ledgers in an in-balance condition
  • Responsible for sending credit card charges and balancing charges on a nightly basis
  • Accepts payment for guests’ accountants both at the time of registration and check out

  • Maintains accurate records of room availability

  • Answers incoming guests calls and transfers appropriately

  • Balances all daily reports for the resort

  • Protects assets by ensuring adherence to internal control policies and guidelines

  • Provides general resort information for guests

  • Offers warm and sincere welcome/farewell for all guests of Sunriver Resort including use of guest name & good eye contact with each guest

  • Accepts incoming guest correspondence and transmits appropriately

  • Resolves guest problems and is empowered to act in absence of manager

  • Follows proper check-in procedures

  • Performs nightly Food & Beverage audit and updates Golf POSI reports

  • Maintains an up to date working knowledge of all resort amenities as well as any special events

  • Interacts with resort staff in a professional manner, assisting other departments with necessary information



Qualifications

EXPERIENCE & EDUCATION:

  • High school diploma or equivalent.

  • Prior hospitality experience preferred

  • At least one year customer service experience required
  • Must have valid US Driver’s License and meet resort driving standards

Hyatt

Address

La Pine, OR
USA