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Client Service Associate

Hurley Associates Inc
Milwaukee, WI
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We’re Hurley Associates. A bold and innovative brand development, customer acquisition, active marketing firm that aims to revolutionize the concept of traditional marketing concepts and the wedge it creates between the customer and client.

We are looking for a Client Service Associate. We seek a career-oriented individual that can thrive in a collaborative environment and enjoys the challenges of providing exceptional service to our clients. Duties are varied and can include: preparation for client review meetings, responding to client inquiries, meeting follows up, and maintaining and updating client files.

Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.

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Hurley Associates Inc

Address

Milwaukee, WI
53202 USA

Industry

Business

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