Serves as a member of the Human Resources team by providing information and service to employees, managers and external customers. Assists in coordinating all aspects of the Helen Keller Hospital benefits program, to include conducting new employee orientation and other informational education sessions, processing employee benefit changes and supporting a variety of employee recognition programs and events. Counsels with and advises employees on eligibility, provisions and other matters related to benefits in such plans as the health, dental, vision, 401(k) and 457(b) plans, group life insurance plan and the long term and short term disability plans. Creates and assists in the preparation of employee benefit booklets and other employee benefit communications such as monthly articles, flyers, etc. Responsible for new hire and miscellaneous benefit data entry. Assists in answering benefits department and front desk telephones. Serves as back up support to the front desk as needed.
Bachelor degree preferred from an accredited university or college, preferably in Human Resources, Business Management, or Marketing/Public Relations.
Minimum of two (2) years Human Resources experience working with or administering employee benefit plans. Marketing/Public Relations, public speaking, business writing or event planning experience preferred. Comparable education and experience will be considered.
Must be able and willing to work in a stressful, fast paced environment. Must be creative and very detailed with the ability to effectively communicate with employees and managers regarding sensitive and often complicated issues. Excellent oral presentation skills required. Must be able to set priorities, coordinate and organize multiple tasks and maintain control of large workflow. Must be able to plan events, write articles, and create detailed communication materials. Must be proficient in routine mathematical computations and analyses. The ability to read, comprehend and prepare moderately complex written material, such as government regulations or policies and procedures is required. Must be able to work without close supervision and to exercise independent judgment. Must be proficient in the use of a personal computer, word processing, data entry, spreadsheet software, Power point, and e-mail.