ales Support Specialist
Research Triangle Park, NC
Sales Support Specialist will aid the Manufacturing Support area by performing customer service related activities for end users and homeowners who are seeking product information or sales related details associated with Pest Control, Professional Vegetation Management, or Turf Control.
Sales Support Specialist Responsibilities:
- Manage calls, track issues, monitor feedback, and assist in resolving sales and product related queries by skillfully tending to inbound calls, online communication, and direct customer contact via outbound calling.
Sales Support Specialist will promote product education and customer satisfaction while focusing on key areas:
- Product promotions
- Product literature requests
- Label interpretation
- File/log non-conformance management issues
- Schedule and submit investigation requests
- Answer customer inquiries