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IT Infrastructure Specialist

Hunter International Recruiting Wilmington, DE

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

The IT Infrastructure Specialist will work to provide PC knowledge, support, and troubleshooting to users of all levels.

IT Specialist Responsibilities:

·        Support entire PC lifecycle including inventory, installation, deployment, break-fix (HW and SW), asset return and end of life management.

·        Provide 2nd Level dispatched and escalated support with walk-up support (in-person).

·        Provide remote support via MSRA, Teams, RDP, and other approved tools.

·        Provide feedback and help maintain knowledge base content.

·        Manage support tickets to resolution, including collaboration with other teams.

·        Provide user support for non-user PCs such as conference rooms, kiosks, as well as manufacturing critical workstations.

·        Provide training and education for business users.

·        Ensuring customers’ needs are heard, addressed, and resolved to satisfaction.

IT Specialist Qualifications:

·        Associate degree or equivalent experience and/or certifications.

·        Two years’ experience in customer service.

·        Problem solving and critical thinking skills.

·        Working customers at highest levels of ethics and integrity.

·        Strong written & verbal communication skills, and ability to communicate effectively with all levels of users, co-workers, management, and c-suite executives.

·        Experience with remote troubleshooting and repair

·        Working proficiency of Windows 10 Enterprise environment

·        Working proficiency of Office 365

·        Experience with Microsoft Modern Device Management (Intune, SCCM, & AutoPilot).

·        Experience with PC Imaging processes (SCCM, Autopilot)

·        Working experience with scripting in Powershell, WMIC, CMD

·        A+ Certification

·        Dell certified technician

Company Description
Every day at Hunter International, we connect clients with the best and brightest talent in their industry. We provide leading organizations nationwide with recruiting solutions that ensure an efficient and timely hiring process. In addition, we seek to understand job seekers’ skills and accomplishments, forging a career path that will enable them to reach their professional goals.

Our process begins once you apply or upload your resume to work with our recruiting experts. If selected, you will receive a personalized review of your application as well as job recommendations to ensure you aren’t missing the right opportunity. Hunter’s expert recruiting team will advocate on your behalf with the hiring manager to communicate your unique qualifications and skills as the best choice for their job opening. We’ll handle gathering feedback from the hiring manager, coordinating your interviews and negotiating your pay. After a successful placement, our team will keep the lines of communication open throughout your journey. We’ll celebrate your success onsite, provide feedback and field questions because at Hunter we are #RootedinConnection

Hunter International Recruiting is certified as a women’s business enterprise through the Women’s Business Enterprise National Council (WBENC), the nation’s largest third party certifier of businesses owned and operated by women in the US. We recognize the commitment to supplier diversity that is embraced by corporations and government agencies today, and we can add diversity to your supply chain.

Follow us on Twitter: @hirecruiting
Like us on Facebook: Hunter International
Follow us on Instagram: @hunterinternational
Connect With Us on LinkedIn: Hunter International Recruiting

Hunter International Recruiting

Why Work Here?
As a STEM workforce partner to Fortune 500 companies, you will receive a tailored approach to give you the best shot at landing the job!

Every day at Hunter International, we connect clients with the best and brightest talent in their industry. We provide leading organizations nationwide with recruiting solutions that ensure an efficient and timely hiring process. In addition, we seek to understand job seekers’ skills and accomplishments, forging a career path that will enable them to reach their professional goals. Our process begins once you apply or upload your resume to work with our recruiting experts. If selected, you will receive a personalized review of your application as well as job recommendations to ensure you aren’t missing the right opportunity. Hunter’s expert recruiting team will advocate on your behalf with the hiring manager to communicate your unique qualifications and skills as the best choice for their job opening. We’ll handle gathering feedback from the hiring manager, coordinating your interviews and negotiating your pay. After a successful placement, our team will keep the lines of communication open throughout your journey. We’ll celebrate your success onsite, provide feedback and field questions because at Hunter we are #RootedinConnection Hunter International Recruiting is certified as a women’s business enterprise through the Women’s Business Enterprise National Council (WBENC), the nation’s largest third party certifier of businesses owned and operated by women in the US. We recognize the commitment to supplier diversity that is embraced by corporations and government agencies today, and we can add diversity to your supply chain. Follow us on Twitter: @hirecruiting Like us on Facebook: Hunter International Follow us on Instagram: @hunterinternational Connect With Us on LinkedIn: Hunter International Recruiting

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Wilmington, DE
USA

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Technology

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