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Pharmacy Technician - CPhT - Call Center

Humana Cincinnati, OH
  • Expired: over a month ago. Applications are no longer accepted.

Humana is hiring Certified Pharmacy Technicians and Techs in Training in Springdale, OH! As a Certified Pharmacy Technician you will be responsible for speaking with clinicians via inbound and outbound calls. We are offering a $500 retention bonus! We have immediate openings for Pharmacy Technicians, Apply today!

Job Responsibilities:

  • Responsible for researching and updating clarifications and denials on patient profiles

  • Responsible for making or taking phones calls to and from providers and

  • Communicate and interact with fellow team members to meet department goals

  • Ability to solve problems and encourage others in collaborative problem solving

  • Provide professional advice, and enable positive outcomes in a growing organization

  • Ensure patients receive their medication both timely and accurately

  • Facilitate patients in receiving financial assistance

What We Offer:

  • 4 Weeks PTO, 2 Personal Holidays, Volunteer Time Off

  • Annual Employee Bonus

  • $750 referral bonus

  • Working on Well-being Program where you can earn additional money for wellness activities

  • Eligibility for Go365 - a wellness program to improve your health and reward you with gift cards or prizes for healthy behavior

Required Qualifications:

  • High School Diploma or equivalent

  • Must have an active Pharmacy Technician License in Ohio

  • 6+ months of experience as a Pharmacy Technician in a retail, mail order or hospital pharmacy

  • Excellent communication skills both written and verbal

  • Experience using multiple computer applications simultaneously

  • Strong data entry skills

  • A positive, proactive attitude with a passion for customer service

Preferred Qualifications:

  • 6 months – 1 year of Pharmacy experience OR equivalent telephonic experience in a pharmacy call center setting

  • Inbound/outbound call experience in any pharmacy setting a plus


Humana Inc., headquartered in Louisville, Ky., is one of the nation's largest publicly traded health benefits companies, with approximately 11 million medical members. Humana offers a diversified portfolio of health insurance products and related services - through traditional and consumer-choice plans - to employer groups, government-sponsored plans, and individuals. Over its 50-year history, Humana has consistently seized opportunities to meet changing customer needs. Today, the company is a leader in consumer engagement, providing guidance that leads to lower costs and a better health plan experience through its diversified portfolio.


Springdale, OH 45246
Cincinnati, OH