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Certified Pharmacy Technician 3 - Specialty Disease Management Team

Humana Irving, TX
  • Expired: November 28, 2019. Applications are no longer accepted.

Description
The Specialty Operations Pharmacy Technician 3 supports Pharmacists in Specialty Rx medication preparation by dispensing Specialty Rx medications. The Specialty Operations Pharmacy Technician 3 performs advanced administrative/operational/customer support duties that require independent initiative and judgment. May apply intermediate mathematical skills.
Responsibilities

The Specialty Operations Pharmacy Technician 3 May contact physicians for prescriptions clarification and may enter prescription orders into the system. Also supports Pharmacists and Patients by ensuring adherence to Specialty Rx specific operational processes and programs developed to optimize health outcomes which includes effective communication with patients and providers. Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects. Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge.

Scope of Role and Responsibilities:
Enter critical patient information into ScriptMed system, including but not limited to: Insurance information, medication profile, drug allergies, etc
Communicate and interact with fellow team members to meet department goals.
Welcome new members to the pharmacy and provide a positive onboarding experience.
Ensure patients receive their medication both timely and accurately.
Facilitate patients in receiving financial assistance.

Required Qualifications
+ High School Diploma or equivalent
+ Must have an active Pharmacy Technician License in Texas
+ Certified Pharmacy Technician - PTCB, CPhT
+ Excellent communication skills both written and verbal
+ Applied knowledge of insurance processing, customer service or call center processes and practices

Preferred Qualifications
+ Associate's degree or equivalent work experience
+ Experience in mail order and/or retail pharmacy setting
+ Ability to speak both English and Spanish fluently

Additional Information:
Interview Format: As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called Montage Text to enhance our hiring and decision-making ability. Montage Text allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn't missed) inviting you to participate in a Montage Text interview.
In this interview, you will type/text to a set of interview questions over your phone and you will provide written responses to each question. You should anticipate this interview to take about 15 minutes. Your responses will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours
40
About Us
Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms -when and where they need it. Our employees are at the heart of making this happen and that's why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.

Equal Opportunity Employer
It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact mailbox_tas_recruit@humana.com for assistance.

Humana Safety and Security
Humana will never ask, nor require a candidate provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact mailbox_tas_recruit@humana.com to validate the request.

Humana

Address

Irving, TX
75062 USA