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Voice Engineer

HumCap, Inc. Addison, TX

  • Expired: over a month ago. Applications are no longer accepted.
Job Description
Telecommunications Engineer. Primary focus will be setup, installation, troubleshooting, repairing, training and maintaining hosted business VoIP systems. Experience with Carrier/Service Provider Telecommunication environment is a must. Talented individual with a working knowledge of VoIP, SIP, Cisco VoIP, NetSapiens, Asterisk and Linux is needed. Provides reports, completes requests for new service, determines methodology for installing telephone service, determines equipment changes or modifications, call switches, test SIP trunks. Require technology associate degree or its equivalent and 3-5 years of experience in the related field. Has knowledge of commonly used Hosted VoIP concepts, practices, and procedures. Ability to work independently or under supervision.  Primary job functions typically require exercising independent judgment and using critical thinking skills.
The qualified applicant will be an integral part of engineering and operations group and will work in small teams to administer, support, and maintain LINUX, Asterisk, NetSapiens VoIP systems which support business customers. Proven experience troubleshooting hardware and networking related problems. They will be required to be flexible, detail oriented and organized with the ability to multitask and work independently or in a group. The qualified applicant must have the initiative to determine what types of tools or processes can be put in place to improve the VoIP products and services. This position is for full-time employment in the North Dallas area.
Understanding of SIP VoIP protocols, Familiar with NetSapines, Kamailio and Asterisk
Cisco FXS and PRI voice Routers
Experienced VoIP & network troubleshooting
Working experience with WireShark, VoIPmontor and SIP Capture
Willingness to handle urgent after hour support issues if they arise
Solid Internet-related skills, Understanding of DNS and TCP/IP
Familiarity with component and network monitoring systems like MRTG/PRTG
Mid to high level networking ability, MPLS and VLAN a plus
Network Security, Routing and Subnetting
Strong analytical and problem-solving skills
Demonstrated ability to work in a fast-moving dynamic team-oriented environment
Documentation creation, maintenance, updating
VoIP Systems:  Asterisk, Kamailio and NetSapiens
Database Skills: MySQL utilities
Server Systems: Debian Linux, PROXMOX Hypervisor
Desktop Environment: Windows, Microsoft Office, Visio, SecureCRT
Networking Systems: T1 through OC12, Cisco Routers and Switches, layer 2 QOS. VLANs
Phones: Polycom VVX, Cisco SPA, Yealink
Education: EE/BS/BE, relevant experience and certifications considered, CCNA, CCNP, Technical courses.

HumCap, Inc.


Addison, TX


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