CUSTOMER SERVICE REPRESENTATIVE
Hugg & Hall Equipment Co. Little Rock, AR
- Expired: over a month ago. Applications are no longer accepted.
Hugg & Hall Equipment Company is a leading supplier of Material Handling and Construction Equipment. Representing multiple lines, we are a turnkey operation offering new, used, parts, service and rental for industrial and construction equipment needs. Hugg and Hall knows that an environment where the employee is valued, well-trained, and confident will bring satisfaction to the customer or client. If you are seeking a career with a company that can offer opportunity and respect as a team member then you should consider employment with Hugg & Hall Equipment Company. Our team includes sales representative, service technicians, and a variety of other positions that will work together to make our customers' needs our own.
Hugg & Hall offers competitive compensation and benefits including medical, dental, vision, 401K and paid vacation.
The Customer Service Representative is responsible for the Recovering & Protecting Hugg and Hall Assetsby collecting assigned AR accounts.
Must be able to fulfill essential job functions in a consistent state of alertness and safe manner
Essential Job Duties:
Collections for all Locations of Hugg and Hall
making calls to customers and inquiring about account status
recording notes in the computer
preparing call log
collecting problem accounts
approving or disproving accounts for credit release
communicating all disputes to proper personnel
reviewing AR past dues
communicating the need for credit hold to appropriate managers
recommending necessary legal action
sending monthly A/R statements to customers
signing appropriate lien releases
Assist Customers and Employees
faxing requested invoices
answering customer account inquiries
explaining company terms and credit hold policies
working with internal personnel to produce billing as customer requests
assist internal personnel with customer billing software requirements
granting credit releases
Maintain Accurate A/R Records
reviewing accounts for proper matching
researching customers' questions
Assist in Accomplishing Accounting Goals
backing up for receipts deposit when needed
completing projects as assigned
sharing credit history for credit reviews
Customer Contact: Frequent
Complete Assigned Job Duties
utilizing collection and communication skills
utilizing office and computer skills
accomplishing skills with accuracy
utilizing organizational skills and time management skills
Knowledge of Job Duties Achieved
achieving A/R aging goals
achieving calling goals
input from supervisor / annual review
2 years of customer service and/or collections experience preferred
Ability to organize and prioritize responsibilities
Strong written/verbal communication skills
Above average word processing and spreadsheet skills
High School Diploma or equivalent
Physical Demands/Environmental Conditions
This position is in an indoor office environment with a controlled climate.
This position requires sitting at a computer desk for long periods of time with constant use of a computer keyboard while reading the computer screen.
This position will continuously talk, hear, and read in verbal and written communication. And will occasionally stand, walk, and reach with hands and arms.
This position will continuously use hands to type.
Hugg & Hall Equipment Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including sexual orientation and gender identity), age, protected veteran or disabled status, or genetic information. We are a Drug Free Workplace and place Safety First.
Hugg & Hall Equipment Co.
AddressLittle Rock, AR
BusinessView all jobs at Hugg & Hall Equipment Co.