Franchise hotel in Pasadena looking to hire a full time front desk clerk. Must have prior experience, be fluent in English, and have good communication skills with customers. Must be a dedicated and responsible employee.
- Register and assign rooms to guests
- Respond to guest needs, requests, and complaints
- Confirm phone and online reservations
- Collect payment from departing guests.
- Communicate with housekeeping and update room status as it becomes available
- Be able to effectively communicate hotel rates, discounts and how to promote our marketing programs to guests
- Handle all emergencies according to established procedures.
- Experience working in a hotel is required
- English fluency
Compensation depends on experience. We have bonus/holiday pay in addition to OT pay. 401K plan included. We are willing to train the right candidate.