Skip to Main Content

Professional Legal Administrator / HR Director - Relocation Required

How to Manage a Small Law Firm Portland, OR

  • Salary $80,000 to $100,000 Annually
  • Benefits Offered Medical
  • Employment Type Full-Time

Our client is seeking a skilled leader to serve as their Professional Legal Administrator and HR Director for this rapidly-growing law firm near Spokane, WA. The boutique firm was recently ranked in the top 100 of the fastest growing firms in the nation.

The ideal candidate will be a skilled and capable HR leader who is systems oriented, a team builder, and ready to lead the Firm to the next level. This job is for the strategic growth catalyst that sees the bigger strategic picture and can readily identify and overcome obstacles to multiplying the Firm revenues.

HOW TO APPLY: We do not accept - nor even see - applications submitted directly through ZipRecruiter. So, to apply to this position, please submit your resume via


The Professional Legal Administrator position is a professional strategic position, not an administrative or clerical position within the Law Firm, analogous to a COO role in other firms. As the most senior non-legal member on the team, the Professional Legal Administrator will be THE key point of leadership to all staff members and work closely with the owner(s) on Firm-wide strategy, systems development, and HR issues. The Professional Legal Administrator will be involved in all phases of administration, personnel, finances, facilities, technology, and security, and will be responsible for planning, organizing, directing, and controlling the day-to-day operations of the Firm.

An ideal candidate will have at least 10 years of experience as a Professional Legal Administrator or in a COO-level role and will have experience helping startup-level enterprises navigate the complexities of rapid growth (10x the industry average). Critical requirements include a strong metrics and productivity focus, a steady management hand to foster a blossoming corporate culture, the utmost in professionalism, and ready to have FUN growing a phenomenal business with a premier law firm in the area.


Human Resources

  • Determine attorney and non-attorney hiring needs. Recruit, interview, and screen applicants for attorney and non-attorney positions.
  • Orient, train and act as the Firm’s supervisor of all non-legal staff, including paralegals.
  • Evaluate all non-legal staff around defined Key Performance Indicators (KPIs) and OKRs, and make recommendations to Owner regarding their work assignments, salaries, bonuses and discipline.
  • Implements and enforces the Firm's personnel rules and employment policies.
  • Supervise the payroll function and administer the Firm’s benefit plans.

Systems & Operational Process Refinement

  • Create and Implement Firm Management procedures to prepare the Firm to double in revenue
  • Implement OKRs methodologies to manage Firm growth and staff performance.
  • Implement staff performance review and feedback systems, timelines, and procedures.
  • Refine and maintain the Firm’s technology infrastructure to minimize waste and maximize internal efficiencies within the Firm.
  • Create internal process audit systems
  • Define and implement productivity metrics and dashboards whereby we can more accurately measure and improve Firm efficiency.
  • Lead refinement of SKUs

Financial Management

  • Work with the Firm’s outsourced CFO to plan and implement the Firm's annual marketing and operations budgets.
  • Collaborate with Owner to improve financial controls and analyze key financial reports to identify inefficiencies in the Firm and spot opportunities for improvement to the Firm’s bottom-line.
  • Coordinate with and supervise the bookkeeper on general ledger and trust accounting.
  • Manage the Firm’s billing functions (e.g. monitoring work in process, creating systems to ensure that completed work gets billed in a timely manner).
  • Supervise collections activities.

Facilities Management

  • Oversee the Director of Operations to facilitate the smooth operation of the back-end operations of the Firm.
  • Equip and open the Firm’s new office spaces
  • Approve the purchasing of office equipment and supplies.
  • Ensure emergency protocols are in place, with staff trained on the same, when needed.

Marketing Management

  • Collaborate with the Owner on the Firm’s overall Business Plan
  • Manage the Marketing Director to develop and implement the Marketing Plan and strategize opportunities to improve the sales and marketing departments of the Firm to double the Firm’s top-line revenue.
  • Manage the Firm’s relationships with current clients, former clients, and outside referral sources.



At a minimum, the Professional Legal Administrator will have graduated from a recognized college or university with major course work in human resources, business administration or management, finance, technology or marketing, or comparable work experience.

An MBA and professional certifications like the Certified Legal Manager (CLM) or Strategic Human Resources Management (SHRM) designations are strongly preferred.


At a minimum, the Professional Legal Administrator must have previous knowledge of legal or other professional service organizations and have significant experience managing business operations such as operations finance, marketing, facilities, and human resources. Experience in Management systems and operational process refinement are of the highest importance.

An ideal candidate will have 10+ years’ experience as a COO or Professional Legal Administrator, managing law firm operations for law firms with fewer than 5 full-time attorneys on staff, as well as law firms with more than 20 full-time attorneys on staff.

Skills & Abilities:

  • Leadership: Can confidently manage support staff and delegate as necessary, maintaining good interpersonal relations and communications with lawyers and support staff, and helping to cultivate the Firm’s corporate culture.
  • Strategy: Can capably foresee roadblocks impeding Firm growth and efficiency and successfully navigate the Firm through to explosive growth.
  • Analytic Thinking: Ability to structure and process qualitative or quantitative data and draw insightful conclusions from it.
  • Organization and Planning: Ability to plan, organize, schedule, and budget in an efficient and productive manner that keeps the big picture in clear view.

Cultural Competencies:

  • Proactivity: A COO will see strategic needs, bring them into awareness, and lead the charge to conquer those challenges.
  • Caring: The Firm prides itself on the personal care provided to clients. That starts with personal care devoted to internal matters.
  • Capable: A COO carries a confident, positive demeanor that makes the rest of the team better than they could be independently.
  • Commitment: Dedication to the success of the Firm, ready to go above and beyond
  • Optimism: “Can-do” attitude
  • Coachability: Excited to collaborate for creative problem-solving. Ready to do the hard work of listening before speaking.
  • Integrity: Transparency and personal accountability must be demonstrated.


Initial target compensation for this position is between $80,000 and $100,000 via a mix of a base salary plus a bonus and comes with an attractive benefits package that includes health insurance.

HOW TO APPLY: We do not accept - nor even see - applications submitted directly through ZipRecruiter. So, to apply to this position, please submit your resume via

How to Manage a Small Law Firm

Inc. Magazine named How to MANAGE a Small Law Firm as one the 5,000 fastest growing privately held companies in the United States every year since 2015 (2015, 2016, 2017 and 2018). We've also been named by Inc as one of the "Best Places To Work". How To Manage A Small Law Firm is the largest and fastest-growing provider of outside management services to solo & small law firms in the United States. We currently help to manage more than 350 solo & small law firms in just about every practice area you can imagine with lawyers who come from all walks of life. To learn more about our company and what we do please visit


1355 NW Everett St, Portland, OR 97209
Portland, OR


Posted: over a month ago