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Full-Time Resident Services Specialist-Early Shift

Housing Catalyst
Fort Collins, CO
  • Expired: over a month ago. Applications are no longer accepted.
Job Description
Salary: 21.50 per hour

Full-time 32 hours a week-Tuesday, Wednesday, Thursday and Sunday from 6:30am to 3pm

Resident Services Specialist - Permanent Supportive Housing   

Housing Catalyst Career Opportunity



Housing presents a complex challenge in any community. Homelessness may be faced by people from all walks of life. In order to address a complex issue which affects a diverse set of individuals, you need an equally diverse team with a range of specialties. At Housing Catalyst, we are proud to bring together the best from every field and work together to serve our city. Our organization boasts experts in areas such as social work, property management, finance & accounting, real estate development, public planning, and maintenance. Every member of our organization, with his or her unique talents and abilities, plays an essential role in accomplishing our goal. Our employees are as varied as the community members we serve, but we all have our core operating values in common: Teamwork, Compassion, Honesty, Accountability, and Fun! What brings us together every day is our mission: To create vibrant, sustainable communities throughout Fort Collins.

In order to serve our community well, we strive to recruit the best candidates in every field. After that, we make sure we treat them well: Housing Catalyst invests heavily in further training and development for each of its employees. We also have employer-sponsored programs to promote wellness, mindfulness, work-life balance, and healthy lifestyles. As an employer, Housing Catalyst offers excellent medical, dental, life insurance, and retirement benefits and generous paid time off. Our organization believes one of the best ways to serve our community well is to make sure our employees are healthy and happy, so they are freed up to focus back on our central mission.


Ideal Candidate


Housing Catalyst is looking for positive, reliable, dependable, and caring Resident Services Specialists to work with residents in a supportive housing environment.  In this role, you will engage, redirect, or assist residents who are in need. If you have a desire and work experience with people experiencing homelessness, trauma, addiction, and substance recovery care populations, we would like to talk with you. This position reports to the Permanent Supportive Housing Supervisor.


Hiring rate is $21.50 an hour, including benefits. Salary range is $21.50-$23.00 an hour. The shifts for this position are Tuesday, Wednesday, Thursday and Sunday from 6:30am to 3pm for a total of 32 hours per week at our Mason Place property.

Example of Duties:

The duties listed below represent the various types of work that may be performed. The omission of specific duties does not prevent the assignment of work appropriately related to this class.

  • Promote a positive and safe resident environment, engage, redirect, or assist residents in need.
  • Responsible for business support duties such as tracking and updating shift logs, reporting property maintenance problems, front desk coverage, and other back up tasks.
  • Adhere to company policies, procedures, and standards, act with an appropriate sense of urgency and accountability, handle confidential information correctly, and maintain professional boundaries with those contacted during work.
  • Plan and organize group activities and educational workshops such as building self-esteem, learning life skills, art, and cooking.
  • Conduct new resident orientation for residents.
  • Identify and address resident concerns by actively listening and problem-solving.
  • Employ effective techniques and best practices working with people in a mental health crisis, trauma, alcohol/drug addiction, and emergencies to stabilize the situation.  
  • Monitor, document, and enforce resident and property policies and rules.
  • Assist residents in completing forms, documents and using computer-based resources.
  • Report any hazardous and emergencies immediately.
  • Coordinating the entry of CaseBuddy notes.
  • Coordinating the monthly newsletter and calendar.
  • Participate in training and educational opportunities for ongoing professional development.
  • Maintain regular and prompt attendance in the workplace.
  • Might be reassigned in emergencies.
  • Performs other duties as assigned.



Must be able to handle confidential and sensitive information appropriately.

Comply with policies and procedures.

Communicate clearly and effectively in day-to-day tasks.

Establish and maintain effective boundaries and working relationships with those contacted during work, including customers, co-workers, and the general public.

Equal Employment Opportunity


Housing Catalyst is an equal opportunity employer and maintains a drug-free workplace. To provide equal employment and advancement opportunities to every applicant and employee, Housing Catalyst bases employment decisions on merit, qualifications, experience, and abilities.

Housing Catalyst


Fort Collins, CO
80525 USA


Real Estate

View all jobs at Housing Catalyst