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Inbound Customer Service Rep

Hot Tub Outpost Lakeway ,TX
  • Posted: 12 days ago
  • $14 to $16 Hourly
  • Full-Time
Job Description

 

Inbound Sales/Customer Service Rep

In response to our exponential growth, we are ready to expand our professional sales team for our ecommerce stores. We are looking for energetic and outgoing individuals with a desire to develop their sales talents and communication skills to help our business grow! Gain great interpersonal experience working directly with the owners of a fast paced start-up in the pool and spa industry. If you are a person of high integrity with excellent customer service skills, we invite you to apply for this flexible and dynamic career opportunity.


As an Inbound Sales Representative, you will assist customers (by phone and email) that are looking to order parts and accessories from our website. You will work within the sales support team for the achievement of customer satisfaction, revenue generation, and long-term growth. Responsibilities include handling customer inquiries, gathering info, researching part numbers, filling orders, providing customer service, responding to and forwarding emails. We are looking for someone who is reliable and friendly with excellent oral and written communication skills. After your paid training, you may work independently from home.

 

Requirements:

  • Exceptional phone presence, enthusiasm, and professionalism; excellent English preferred
  • Proven track record of success in selling and a strong passion for persuasion
  • Confidence in conducting well-structured telephone calls with potential and existing customers
  • Strong interpersonal, oral, and written communication skills
  • Good typing and computer skills
  • Positive disposition, dependability, and detail-oriented approach to work
  • Knowledge of pools and hot tubs a strong plus
  • Organized and independent self-starter
  • Record of excellent attendance and punctuality

 

Compensation and Work Hours

Work hours are somewhat flexible: between 30-40 hours per week, Monday-Friday, between 9am-6pm. Starting salary $13-14.50/hour. Room for growth, promotion and bonuses. Option of working remotely from home with company provided phone system/computer once training is completed. Potential for supervisory position as future growth continues.

 

Company Description
Hot Tub Outpost is a fast-paced eCommerce startup in the pool and spa industry. Our mission is simple: provide our customers a friendly one-stop shop to quickly find the parts they need. We ship worldwide, but do not have in-store retail operations. Applicants should have reliable transportation to/be located in Lakeway or Bee Cave.

Hot Tub Outpost

Why Work Here?

Flexible hours, work directly with founders in fast-paced startup culture, room for growth and bonuses in a cool ranch type setting.

Hot Tub Outpost is a fast-paced eCommerce startup in the pool and spa industry. Our mission is simple: provide our customers a friendly one-stop shop to quickly find the parts they need. We ship worldwide, but do not have in-store retail operations. Applicants should have reliable transportation and be located in Lakeway or nearby.

Address

Lakeway, TX
USA

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