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Customer Service Representative

Horvath Home Services
Beachwood, NJ
  • Posted: over a month ago
  • $15 to $20 Hourly
  • Full-Time
Job Description

We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in phone service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!

Compensation:

$15 - $20 hourly

Responsibilities:
  • Maintain customer accounts and update with new account information as needed
  • Respond to customer inquiries, product and service questions, and customer complaints
  • Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction

  • You will be working at your own desk with your own computer and phone
  • Take incoming calls for customer needs, book service appointments, confirm appointments, and reschedule appointments.
  • You will be at your own desk using Service Titan Software. Basic computer and phone skills required

Qualifications:
  • Excellent active listening, interpersonal, and communication skills

  • Previous CSR skills are a plus!
  • Service Titan familiarity is a plus!
  • Basic phone skills required
  • Basic computer skills required

About Company

Independently owned and operated family business. We are also part of a national brand. Serving Ocean County for over 20 years. We have a great culture We offer top benefits, a 401K plan, paid vacations, paid holidays, and paid time off.


We do full-service residential heating, AC, electrical, plumbing, bathroom and kitchen remodels.

Horvath Home Services

Address

Beachwood, NJ
USA

Industry

Business

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