Calling all Customer Service and Sales professionals, how would you like to work with one of the nation's largest call center? Horizons HR Servicesm can open the door for you! We are one of the largest national staffing firms and we are currently seeking candidates for an Inbound and Outbound call center position.
This company is a growing organization that wishes to bring on those individuals who want to thrive and grow in a flexible, dynamic environment! If you feel you are one of these individuals and have a desire to work for a rapidly growing call center in Rio Rancho New Mexico to this position we would love to speak to you.
- Immediate Openings!!
- Base pay of $12hr +plus commission.
- Annual income potential of between $25K-$40K first year
- Training -- Paid, two weeks of classroom training, and two weeks of nesting training!
- Quick advancement opportunity with our rapid growth!
- Full Benefits including Medical and Dental
- Paid Time Off program and vacation time.
- Business causal dress code
#1 Objective is to inbound and make outbound calls to current customers promoting and selling various products and service solutions. Selling products to new customers, and up selling or adding new products to existing customers
- Ensures first call resolution by satisfying customer requests
- Handling 40-60 daily calls from customers.
- Processing new service orders start to finish.
- Inputting relevant call information into PC.
- Meeting daily, weekly, and monthly personal and team quotas/goals.
- Transferring calls to other departments/call centers if customer requires
- 6 months of customer service experience
- Strong technical skills and ability to explain the complex in simple terms
- Ability to learn and to accept coaching and feedback
- Ability to meet daily quotas and goals
- Desire to grow and advance professionally
- Ability to pass a criminal background check and drug screen
- Full-Time shifts only 40 hours per week with OT available.
- Must be flexible!
To schedule an interview please call Kevin at 505-402-6928