First Impressions Specialist

Are you a friendly and caring professional who thrives working in a fast-paced office environment? Do have a heart for serving your neighbors in need?  Is your superpower welcoming people with joy?  If you answered YES, we want to hear from you!

Hope Clinic has an opening for a courteous and engaging First Impressions Specialist to work as a member of the First Impressions team.  This critical position ensures that all guests are given a warm welcome while performing prescribed front desk operational duties in a very busy front lobby.   

This is currently a part-time position with a strong possibility of full-time.

• Current shift schedule is Monday, Tuesday, and Wednesday with a half day on alternating Fridays and Saturdays (total of 26.5 hours per week). 
• Position offers paid vacation and sick time and a generous holiday scheduled that includes the week between Christmas and New Year's Day. 
• Health benefits available at 30+ hours per week.
  

Responsibilities include:

• Greeting and directing clients, patients, and visitors
• Training and supervising front desk volunteers
• Answering multi-line telephones, checking front desk messages and forwarding as appropriate 
  
• Receiving donations; documenting and sorting as appropriate
• Checking in laundry clients, ensuring laundry room is ready for each client (cleaning lint traps, opening washer doors, general upkeep, etc)
• Tracking and distributing emergency food bags when requested
• Tracking and providing emergency quantities of baby care items when requested
• Providing general assistance and information to callers, visitors, and staff as needed

The ideal candidate for this high-visibility position will possess:

• High-energy personality
• Strong interpersonal skills to kindly welcome and assist a diverse population of clients, volunteers, and guests
  
• Ability to multitask in a busy professional environment
• Consistently friendly demeanor and ability to maintain firm but professional boundaries
  
• Strong computer proficiency and ability to learn new software systems
• Excellent time management and organizational skills

Requirements include

• HS diploma or GED
• At least one year of demonstrated reception or administrative support experience in a front-desk position
  
• Front desk/reception supervisory experience a plus!
• Spanish fluency and experience recruiting and training volunteers a plus
• Most importantly, the successful candidate will fully embrace the mission, vision, and core values of Hope Clinic to serve all in Jesus' name.

Resumes must be accompanied by a cover letter for immediate consideration.

Hope Clinic is an equal opportunity employer.  All qualified applicants are welcome to apply.