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Lead Field Service Technician
Honeywell Herndon, VA

Lead Field Service Technician

Herndon, VA
  • Vision , Medical , Dental , Paid Time Off , Retirement
  • Full-Time
Job Description
Company Info
body { font-family: 'Honeywell Sans Book', Arial, sans-serif;}Join a team recognized for leadership, innovation and diversity

The future is what you make it.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers, and doers who make the things that make the future. We understand that buildings are more than just structures; they are dynamic ecosystems that should adapt to the evolving needs of their occupants. Our Building Automation solutions empower our customers to unlock the full potential of their building infrastructure by seamlessly integrating cutting-edge technologies.

Are you ready to help us make the future?

As a Lead Field Service Technician at Honeywell, you will play a crucial role in ensuring the optimal performance of our building automation systems. The main function of this position is to respond and resolve complex service calls providing technical support and troubleshooting to Honeywell customers. Additional responsibilities related to the technical delivery of small service jobs, time and work material, and preventive maintenance may be assigned as well. These customers will have various products installed that fall into the - HVAC, automation controls, life safety, fire, and security systems category as well as their associated computer systems. Level 3 Technicians will be expected to coach and mentor more junior technicians. The goal is to ensure system up-time and efficiency

You will report directly to our Field Service Supervisor, and you will provide support for our customers in Herndon, VA  and surrounding area.

Key Responsibilities:

  • Can independently troubleshoot and repair complex issues
  • Can program more than one system
  • Perform system back-ups and install appropriate updates and patches
  • Run one-off problems, scenarios, and integrations based on the needs of the customer
  • Program EBI's
  • Understand and apply knowledge of virtual machines, system imaging, and networking to serve the needs of the customers (may need to possess certifications)
  • Complete required documentation for work performed or other contractual obligations
  • Proper use of safety personal protection equipment
  • Security and other clearances as required by customer


  • Benefits - Medical, Vision, Dental, Mental Health
  • Paid Vacation
  • 401k Plan & Matching
  • Company Vehicle and Mobile Device
  • Career Growth
  • Professional Development

Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.

Basic Qualifications

  • High School Diploma, or equivalent
  • 2+ years' experience working with building automation systems. (Hardware & Software)
  • Former knowledge of completing preventative maintenance
  • Ability to troubleshoot and conduct repairs
  • Ability to travel throughout the service area, with occasional overnight stays as needed
  • Valid Driver's License and driving record acceptable to Honeywell

Preferred Qualifications

  •  5 years of experience
  • Technical Training

Honeywell International Inc. (NYSE: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more here:

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more here:

Additional Information
  • Category: Customer Experience
  • Location: 400 Herndon Pkwy Suite 100, Herndon, VA 20170 USA
  • Nonexempt
  • Must be a US Citizen due to contractual requirements.
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