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Customer Service Associate

Home Medical Supplies, Inc. Lone Tree, CO

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking a Customer Service Associate to join our team! You will be responsible for helping customers & patients by providing product and service information and helping fulfill patient orders. Prepare correspondences and fulfill patient needs to ensure satisfaction.

Responsibilities:

  • Establish and maintain patient records
  • Handle monthly patient reorders for medical supplies
  • Verify patient insurance information for billing purposes
  • Receive and make calls to patients/customers and associated businesses
  • Assist walk in patients/customers in our show room
  • Communicate patient information necessary to schedule home deliveries
  • Work with the billing department to ensure proper billing to insurance companies, contracts, other third party payers and client/patients for all products and services delivered; maintain accurate billing records
  • Pursue continuing education programs and training appropriate to job responsibilities
  • Represent the company in a professional and courteous manner in all interactions with client/patients
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Basic computer skills (Word, Excel, etc.)
Company Description
HMS is a leading Home Medical Equipment & Supplies provider. HMS is a contracted provider for UCHealth, Chidren's Hospital, Colorado Medicaid and Medicare and many medical practices throughout Colorado and surrounding states.

Home Medical Supplies, Inc.

Why Work Here?
HMS has been in business 20 years. We are a small stable growing company in the Medical industry. Lots or room for growth!

HMS is a leading Home Medical Equipment & Supplies provider. HMS is a contracted provider for UCHealth, Chidren's Hospital, Colorado Medicaid and Medicare and many medical practices throughout Colorado and surrounding states.

Home Medical Supplies, Inc.'s Logo

Address

8600 Park Meadows Dr.

Lone Tree, CO
USA

Industry

Business

Website

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