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Scheduler / Office Assistant

Home Care Assistance Pembroke Pines Hollywood ,FL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Job Summary:

Schedulers are home care operations employees primarily responsible for ensuring the smooth ongoing scheduling of care for our clients. Ensures adequate staffing, and coordinates with Client and Employee Care Managers to communicate schedules to staff. Provides day-to-day maintenance, monitoring, scheduling and reporting using ClearCare system. Coordinates care schedules to ensure maximum coverage of care. Schedulers are expected to manage 30-60 active clients at a time.

Maintains office operations by receiving and distributing communications; maintaining supplies and equipment; answering phones and serving customers; and some event support. Assists Client Care Manager and Employee Care Manager respectively.

This is a Monday – Friday 9:00 am to 5:00 pm position. Must be able to be on-call on weekends and holidays to fulfill scheduling needs as needed.

Essential Duties / Responsibilities:

Scheduler:

  • Masters the ClearCare scheduling system to arrange caregiving shifts and care coverage to the maximum
  • Available on-call as needed on weekends and holidays to fulfill scheduling conflicts if needed
  • Maintains office schedule including care shifts, time off/vacations, business development activities, and employee activities

Office Assistant:

  • Answers phones and forwards information by receiving and distributing communications; collecting and mailing correspondence; copying information
  • Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations.
  • Greets customers as receptionist; answers questions; forwards messages; confirms care orders; keeps customers informed of care status
  • Helps coordinate and/or organize events for employee and/or client
  • Helps coordinate travel arrangements

Assists Client Care Manager with different office tasks pertaining to the client department, including:

  • Keeps track of all marketing materials, inventory/stock and re-orders items as needed
  • Puts together assessment packages, intake folders, and walk-in packets
  • Keeps track of all client documents, and does maintenance on hard copies, database and ClearCare files
  • Scans and stores Client Care Notes on a weekly basis

Assists Employee Care Manager with different office tasks pertaining the employee department, including:

  • Makes copies of application packets
  • Greets walk-in applicants and takes applications with required documentation
  • Maintains an active roster of caregivers at all times
  • Keeps track of employee nominations for Caregiver of the Month
  • Keeps track of all documents and expiration dates, and follow up with employees to obtain current version
  • Keeps track of all hiring documents, and does maintenance on hard copies, database and ClearCare files
  • Sets up conference room for orientation once or twice a week

Knowledge / Skill Requirements:

  • Previous home health agency experience preferred
  • Fluent Spanish preferred
  • Experience utilizing scheduling software in a healthcare/patient care environment
  • High school diploma or equivalent
  • Previous office experience
  • Ability to work in a team environment
  • Excellent written and verbal communication skills
  • PC literacy required
  • Must complete a Level 2 Background Check

Job Type: Full-time

Salary: $30,000.00 to $32,000.00 /year

Home Care Assistance Pembroke Pines

Why Work Here?

We're a small business with a great company culture that is constantly thriving and offering new opportunities to grow.

Address

228 S Flamingo Rd. Pembroke Pines
Hollywood, FL
USA