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Service Manager

Holt of California Stockton, CA
  • Expired: over a month ago. Applications are no longer accepted.

Holt of California is proud to be part of the elite group of Caterpillar dealers worldwide. The "Caterpillar" name originated in 1904 by inventor Benjamin Holt in Stockton, CA. Today, Caterpillar Inc. is headquartered in Peoria, Illinois and is a Fortune 100 Company. At Holt of California, we provide jobs for approximately 750 employees working to bring equipment solutions for the diverse needs of our customers. We sell and service a wide-variety of equipment including: Large and Small Construction Tractors, Agricultural Equipment, Forklifts, Racking Systems, Telescopic Handlers, Prime and Stand-by-Power Generation, UPS Systems and On-Highway Truck Engines. In addition, we rent Caterpillar and Other Preferred Manufactured Equipment for contractors.

ESSENTIAL FUNCTIONS 

  • Directs overall service department operations.
  • Assists technicians in diagnosing malfunctions in machinery and equipment.
  • Closely manage the work in progress including: closing work orders, ensuring warranty processes are followed, complete service bulletins, and ensuring all other key areas of work order management are kept up to date.
  • Make changes to working conditions and use of equipment to increase efficiency of the department.
  • Initiate or suggest plans to motivate staff to achieve established work and safety goals.
  • Studies production schedules and estimates staffing requirements for completion of job assignments.
  • Regularly communicate company policies to staff and enforces safety regulations.
  • Recommend measures to improve methods, equipment, performance, and quality of product.
  • Analyzes and resolves work problems, or assists staff in solving work problems.
  • Initiates marketing programs to increase business.
  • Responsible to set and meet budget and market plans.
  • Other duties as may be assigned.
ExperienceRequired
  • 5 - 8 years: Job related experience.
EducationRequired
  • High School or better
Licenses & CertificationsRequired
  • Class C Driver License
SkillsRequired
  • Write Simple Instructions
  • Read Simple Instructions
  • Basic Computer Skills
  • Ability to add, subtract multiply and divide

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

See job description

Holt of California

We sell and service a wide-variety of equipment including: Large and Small Construction Tractors, Agricultural Equipment, Forklifts, Racking Systems, Telescopic Handlers, Prime and Stand-by-Power Generation, UPS Systems and On-Highway Truck Engines. In addition, we rent Caterpillar and Other Preferred Manufactured Equipment for contractors. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Address

Stockton, CA
95201 USA