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Chief Engineer

Holiday Inn Manhattan Time Square South
New York, NY
  • Posted: over a month ago
  • Full-Time
Job Description

Chief Engineer


Responsible for the Maintenance Department Operations, ensuring company standards are adhered to. Duties are

inclusive of preventative maintenance and reactive maintenance.


  • Provide the highest quality of service to the customer at all times, set example for all hotel associates.
  • Training, motivation development, and review of all engineering staff, keeping in step with our company’s objective
  • of the professional development of our associates, and a positive work environment. It is important that the Chief
  • Engineer understands all functions of his/her staff, and can complete those functions in the associate’s absence
  • Ensure fulfillment of preventative maintenance program to specific brand standards.
  • Inspect guest rooms after Preventative Maintenance. Review any problems with the PM mechanic and recheck
  • room/suite before releasing to Housekeeping/Front Office.
  • Maintain a current inventory of all supplies.
  • Maintain a work order assignment program for completed and pending work orders. Prioritize and complete work
  • orders in a timely manner. Monitor all deficiencies.
  • Communicate to the requesting party upon completion when needed.
  • Maintain a Maintenance Work Order Log.
  • Repair HVAC as required; and clean HVAC coils semi-annually or as required.
  • Repair appliances as required.
  • Ensure implementation and compliance of brand standard key control policies and procedures are adhered to.
  • Check Smoke Alarms throughout hotels on a scheduled basis according to brand standards.
  • Ensure routine preventive maintenance on equipment is done. This is including, but not limited to laundry
  • equipment, heating, and air condition units, ice machines, fire extinguishers, fire/smoke alarms, lawn sprinklers, fire
  • equipment and plumbing. These are performed as required by the manufacturer and in accordance with the
  • warranty specifications.
  • Maintain the hotel grounds; curb appeal, and building exteriors consistently.
  • Develop and maintain maintenance department programs to assure that the Quality Assurance Program for each
  • brand criteria are met.
  • Develop department employee attitude of attentiveness and anticipation of guest and associate needs.
  • Coordinate with other departments to fulfill guest special requests.
  • Constant and effective communication required.
  • Assist the General Manager in resolving guest concerns.
  • Educate and lead all department personnel on emergency procedures, key control, safety, and life safety
  • Establish department communication and information systems through all forms of communications, including logs, department meetings, coaching and counseling.
  • Communication changes in suite/room status with the Front Desk and Housekeeping. Answer guest questions regarding hotels and local area facilities and services.
  • Ensure that three quotes are received for any repairs that cannot be made property level. Ensure all standards are adhered to at all times.
  • Each associate will be required to follow the rules as found in the M&R Employee Handbook Perform other duties as assigned by management, of which employee is capable of performing

Holiday Inn Manhattan Time Square South


New York, NY



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