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Sales Engineer- Hoffman & Hoffman, Inc.

Hoffman & Hoffman Inc
Raleigh, NC
  • Posted: over a month ago
  • Full-Time
Job Description

Job Title: Sales Engineer
Reports to: Branch Manager
FLSA Status: Exempt

Employment at Will: Nothing herein is intended to create a contract of employment or to guarantee
employment for a definite duration.

Duties and Responsibilities:
• Understand and leverage the sales process
• Identify and respond to customer needs
• Develop and maintain a network of contacts, an assigned customer base and a full pipeline of opportunities that assures sales goal attainment
• Utilize current and create new, innovative sales tools to effectively plan and increase business opportunity with accounts
• Ensure customer satisfaction with our products and services
• Develop and propose changes in equipment, processes, or use of materials or services which would result in cost reduction or improvement in operations
• Monitor sales trends and product performance results
• Continually enhance sales skills and product knowledge
• Value and respect relationships
• Cherish opportunities to help people
• Jump at the chance to solve challenging problems
• Uphold and adhere to Hoffman & Hoffman Core Values
• Collaborate with coworkers on project strategy and execution
• Answer customer inquiries and respond to special requests
• Develop, maintain, and manage assigned client relationships, specifically with consulting & design engineers and key end-user/owner engineering department personnel
• Have knowledge of the local market, your competition, your clients, their clients, and their challenges• Promote Hoffman & Hoffman products and services through sales calls, presentations, & factory
• Active engagement with vendor representatives through regular activity reports and joint sales calls and presentations
• Aggressive pursuit of product knowledge and systems applications
• Educate clients on product offerings and their applications
• Provide clients with equipment recommendations, selections, specifications, pricing, and any other detailed information required
• Develop and execute successful sales plans with core customers
• Maintain records of sales, customer information and requests by updating in ERP
• Maintain customer satisfaction by investigating concerns, implementing corrective action and communicating with customers and staff as needed

Position Description
• Communicate customer perceptions by gathering customer feedback and sharing information with management
• Work closely as a team member with other parts of the business
• Seek continuous professional development through company-provided and self-training,
including, but not limited to, business and finance, marketing, sales process & strategy, and public speaking

Position Requirements:
• Bachelor’s Degree in Engineering, Business, or Construction Management from an accredited
college or university or an equivalent combination of education and experience
• 3 or more years of direct industry experience and strong references required
• Professional Engineering (P.E.) license preferred but not required
• A strong sales presence
• Detail oriented, professional attitude, reliable
• Ability to work independently and within a team with emphasis on accuracy and timeliness
• Must possess a personal need to consistently produce accurate and thorough results
• Superior written, oral and presentation skills
• Proven problem solving, leadership and listening skills
• Product and vendor knowledge (or the ability to quickly learn it)
• High technical competency with engineering-related subjects
• Well-developed interpersonal skills
• Versatile, coachable, and adaptable

Physical Demands:
• Standing: Frequently
• Walking: Frequently
• Sitting: Frequently
• Use of Hands/Fingers: Frequently
• Bending: Frequently
• Pushing/Pulling 12 lbs. or less: Occasionally
• Lifting/Carrying 10 lbs. or less: Occasionally
• Lifting/Carrying 11-20 lbs.: Rarely
• Reaching Outward: Frequently
• Reaching Above Shoulder: Occasionally
• Squatting/Kneeling: Occasionally

This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of Hoffman & Hoffman, Inc.

No phone calls or drop-ins please.

EEO Employer/Vets/Disabled

Hoffman & Hoffman Inc


Raleigh, NC
27604 USA



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