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Product Design

Austin, TX
  • Posted: over a month ago
  • Full-Time
Job Description

We're seeking a designer to take ownership over our mobile and web products. You'll be in charge of taking ideas at their earliest stages and converting them to hi-fidelity mockups that are ready to build. This is a unique role, where you won't just be designing and optimizing for a single part of our product, but having to own and design for multiple products areas such as our riders, drivers, and internal team members.

What you'll do at Hitch

  • Contribute to overall strategy and decision-making about product direction
  • Help deliver and refine clear storytelling around product needs and opportunities
  • Work cross-functionally with engineering, graphic design and the management team
  • Create, collaborate, and iterate on flows, prototypes, and high-fidelity visuals
  • Design for various sides of our marketplace: Riders, Drivers and Hitch Employees (Internal tools)
  • Build and expand on our design system

Example of projects you could work on

  • Rebuild aspects of the booking flow to make the product hierarchy more clear
  • Build the in-drive experience for drivers when they're on a ride
  • Work to make our internal driver review tool more efficient, allowing team members to triage applications faster


  • Expert in Figma
  • High EQ: Strong customer empathy; you think critically of how our features impact our community, users, and firm
  • High IQ: Able to autonomously create novel approaches to complex, unsolved problems and communicate them effectively to nontechnical audiences
  • Working knowledge of web technologies and large-scale web application & front-end architectures
  • Proven excellence in the use of inquiry and active listening to refine roadmaps, requirements & designs


  • Retirement Plan (401k, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Work From Home
  • Stock Option Plan
  • Health Care Plan (Medical, Dental & Vision)



Austin, TX



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