Product Design

We're seeking a designer to take ownership over our mobile and web products. You'll be in charge of taking ideas at their earliest stages and converting them to hi-fidelity mockups that are ready to build. This is a unique role, where you won't just be designing and optimizing for a single part of our product, but having to own and design for multiple products areas such as our riders, drivers, and internal team members.

What you'll do at Hitch

• Contribute to overall strategy and decision-making about product direction
• Help deliver and refine clear storytelling around product needs and opportunities
• Work cross-functionally with engineering, graphic design and the management team
• Create, collaborate, and iterate on flows, prototypes, and high-fidelity visuals
• Design for various sides of our marketplace: Riders, Drivers and Hitch Employees (Internal tools)
• Build and expand on our design system

Example of projects you could work on

• Rebuild aspects of the booking flow to make the product hierarchy more clear
• Build the in-drive experience for drivers when they're on a ride
• Work to make our internal driver review tool more efficient, allowing team members to triage applications faster

Requirements

• Expert in Figma
• High EQ: Strong customer empathy; you think critically of how our features impact our community, users, and firm
• High IQ: Able to autonomously create novel approaches to complex, unsolved problems and communicate them effectively to nontechnical audiences
• Working knowledge of web technologies and large-scale web application & front-end architectures
• Proven excellence in the use of inquiry and active listening to refine roadmaps, requirements & designs

Benefits

• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Work From Home
• Stock Option Plan
• Health Care Plan (Medical, Dental & Vision)