We are seeking an Entry Level CSR & CRM Representative to join our team! You'll belong to a supportive group in a fast-paced environment. You will create an energetic dynamic for our customers from the opening greeting to the final close.
Responsibilities Include But Are Not Limited To
· Combine your people and operational skills to create great customer and employee experiences.
· Be the go-to example of excellent customer service, professionalism, and courtesy.
· Lead your team in delivering the ultimate customer experience by solving customer issues and jumping in to help with transactions.
· Drive your team's performance, including meeting and exceeding sales goals.
· Inspire your team with training and coaching.
· Identify skills gaps, then create and implement development plans.
· Run store operations - analyze staffing needs, report financial and sales data, manage cash and inventory levels, and meet compliance, sales, and retention goals.
Experience is Not Necessary - We Provide Full One on One Training
These Positions are Entry Level - We Wish to Develop Them into Career Opportunities
· Top tier customer service/sales representatives who have worked in a fast-paced environment.
· Ability to effectively communicate with customers about complex situations.
· Bilingual is a plus!
· Effecting listening skills and the ability to problem-solve.
· Individuals who are comfortable selling as well as teaching, helping your team members out as needed.
· High school diploma / GED
· Self-motivated and self-directed, and can adhere to a tightly structured customer training program.
If You Are Ready to Jump Start Your Career- Apply Today!
Our focus is singular: We're always working on creating the next wave of business managers who can extend the reach of the Fortune 500 companies we represent. In their hands, our campaign planning, sales strategies, and organic approach to customer acquisitions deliver results.
Sapphire Marketing represents a wide variety of clients, which means we need to fill our ranks with business-minded people who can adapt to any terrain. That's why our management and business training program is so focused. Our people learn the most cutting-edge techniques for success in this industry from experts who have achieved their successes.