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Client Engagement Manager

HireResources Wilton, CT
  • Expired: over a month ago. Applications are no longer accepted.

To complete our clients team and support their growth in North America, we are looking for an Engagement Manager in the Digital Products Department.

Primary Responsibilities:

  • Engage with new and existing clients to provide training, offer suggested applications, encourage maximum use of Digital technologies and products such as QuickSurveys, Analytics, PowerSuite, Communities
  • Develop engaging training programs that focus attention and increases usage to unknown product features
  • Produce and develop webinar training programs for clients and prospects
  • Act as project manager should clients require assistance, using the internal teams as a resource, ensuring revenue is captured for all additional services offered; troubleshoot client issues and questions and resolve complex issues

Requirements:

  • Bachelor’s degree
  • 3+ years of related experience ideally in a consulting or customer relations role, market research experience required
  • Outstanding relationship-building skills with the ability to collaborate with all types of groups across the company and clients from all industries
  • Highly motivated, self-directed, ability to work within tight deadlines
  • Creative with good business acumen and analytical skills
  • Excellent written and verbal communication skills, client service-oriented
  • Demonstrated team player who knows how to solve problems
  • Superior organization and time management skills
  • Highly proficient in Microsoft Office suite of products, Excel in particular

HireResources

When it comes to recruiting, you need to partner with a firm that understands the current market conditions and will identify top candidates quickly. You have no time to waste and partnering with the right firm is critical to your recruitment project's success. We deliver a cost-effective, time-sensitive approach that is guaranteed! What people say about our services: "When working with HireResources, their representatives offer centralized management of your account, which translates to a consistent, dependable and smooth partnership. They establish key performance metrics, ideal employee profiles, and fee agreements in advance so there are no surprises along the way".

Address

Wilton, CT area
Wilton, CT
USA

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