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Senior Manager PMO

Hire DigITalent
Miami, FL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Our client is a leading quick serve restaurant brands company.  They have an opening for a fulltime permanent Senior Manager or Director for their Program Management Office.

As a Senior Manager/ Director, PMO, you will play a central role in overseeing global, cross brand strategic programs with a key focus on our global platform rollout. Reporting to the VP, Program Management Office, this is a strategic role with visibility across the organization. With an attractive compensation and benefits package.


  • Oversee all workstreams in single portfolio and ensure dependencies are understood and planned
  • From time to time manage cross functional program work streams
  • Lead project teams through scoping definition and ensure all execution efforts align to program goals
  • Define standards for all projects & maintain high quality outputs throughout the project lifecycle
  • Recommend corrective actions if the project is not meeting scope, budget, and scheduled milestones
  • Escalate any prioritization needs/decisions as needed
  • Conduct periodic stakeholder meetings to ensure status clarity and clear expectations
  • Tracking & Reporting - Manage consistent metrics for measuring and reporting for all projects. Oversee the central project portfolio roster which includes key relevant metrics. Responsible for the Project Portfolio Scorecards
  • Support the Project Delivery Approach across the organization working closely with executives
  • Ensure standardized and relevant document templates are available from a central repository
  • Encourage knowledge transfer and lessons learnt activities within the PMO and business project teams to drive best practice
  • Perform risk management and proactively anticipate roadblocks, provide escalation management, and communicate contingencies across diverse groups to optimize intended project outcome
  • Make pro-active recommendations throughout on project approach, redirection if needed, timing priorities and deliverables
  • “Look ahead of the curve mentality” and strategic thinking that accounts for potential risks and opportunities
  • Provide for documentation, guidance and metrics on the program/project
  • Manage work plan, tracking and analytics for the program/project execution
  • Responsible for creation and maintenance of management dashboards and executive summaries
  • Coordination of project meetings, including preparing and distribution of meeting materials and agenda; attending and taking minutes during meetings; updating project logs with applicable approved minute actions, issues, decisions, and risks noted to be followed up with a corresponding communication plan inclusive of status updates
  • Creating and monitoring project logs to ensure timely communication, follow up and updates for actions, issues, risks, decisions for the project
  • Produce Project presentations suitable for an Executive audience
  • Contributes to the flow of communication within the team, by actively participating in team meetings

Role Requirements:

  • 8+ years Project Management experience
  • 8+ years professional work experience
  • Strong verbal and written communication skills
  • Excellent presentation, negotiation & influencing skills
  • Solid understanding of the software development lifecycle
  • Customer service focus and empathy for 24x7 business cycle
  • Ability to cultivate and maintain strong working relationships
  • Ability to assemble and clearly communicate technical information to all levels of the organization
  • A methodical and process-oriented approach with a laser-focus on KPIs
  • Proven ability to influence cross-functional teams without formal authority
  • Desire to thrive in a fast-paced, often changing, and sometimes ambiguous environment
  • Ability to balance multiple competing priorities successfully
  • Ability to understand and manage complex technology solutions
  • Energetic, enthusiastic, organized, and customer-focused with a strong attention to detail
  • Desire and ability to build strong, cohesive relationships at all levels of the organization – up, down, and across
  • Self-driven leader who actively works to remove barriers to achieving results
  • Bachelor's Degree in IT or business with related experience
  • Must be able to travel 15-25% of the time

Thank you for your interest!

Hire DigITalent


Miami, FL



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