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Assistant Resort Manager - The Cottages at South Seas

Hilton Grand Vacations Captiva, FL
  • Posted: 25 days ago
  • Other
Description
What will I be doing?

As a Assistant Resort Manager you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:

• In the absence of the Resort Director incumbent carries out the basic/routine to more complex and diversified day-to-day activities of the Resort Director with critical and financial decisions being deferred to the Area Director for consultation and discretionary authority.
• Conducts periodic inspections of units, buildings and grounds, noting deficiencies in service levels, inventory and/or physical appearance of the property. Reviews/evaluates all aspects of the resort’s operation and makes recommendations to the Resort Director for changes, as needed. Advises/seeks consultation from the Resort Director regarding problems or areas of concern.
• Researches and prepares timely response to internal/external client concerns.
• Ensures the efforts of all departments are performed within the guidelines of appropriate policies/procedures and that all team members are trained in the areas of systems, procedures, key control and guest/owner service standards.
• Assists in budget preparation/management, develops/maintains costs and labor controls to ensure operations are within budget.
• Maintains awareness of trends/legislation that may impact property, and has general understanding of State/Federal laws governing the operation of timeshare resorts.
• Serves as liaison to Association Board of Directors, when requested by the Resort Director, and assists with Association special projects as needed.
• Prepares bid specifications, obtains bids and ensures vendor selected is licensed and insured. Schedules contractors/vendors.
• Maintains employee payroll, attendance records and reviews all new hire paperwork.
• Maintains Loss Prevention binder, initiates/delivers safety training and promotes safety awareness for all resort team members.
• Prepares Association packets/binders and correspondence/reports for Management.
• Receives/tallies all proxies and provides Tellers Report at the Association Annual Meeting.
• Reviews/codes all invoices in preparation for Director approval and verifies contract services are billed according to contract pricing.
• Assists in owner/guest activities as needed, and supports the efforts of the resales department to ensure successful operation.
• Carries out a reasonable request by Management of which the team member is capable of performing.

Qualifications
What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
  • High School Diploma/GED Equivalent
  • At least 3 years of related experience
  • 2+ years of Supervisory experience
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Associate's Degree/College Diploma/Cepeg
  • CAM License
  • 2+ years of Managerial experience

Hilton Grand Vacations

Address

Captiva, FL
USA

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