Assistant General Manager

Hilton Garden Inn

Chandler, AZ

Posted: over a month ago
Full-Time

Job Description

Start your adventure at Scottsdale Hilton Garden Inn , now hiring an Assistant General Manager!Explore the possibilities the Scottsdale Hilton Garden Inn offers, including an inclusive culture in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the property and company as a whole. Know that while you give your best to our guests on their adventures, well provide our best to you, which includes the following:

Perks, Benefits and Incentives:

Dedicated training and development,
- 42% of our supervisory/management roles in 2022 were filled internally through team member promotions!
Free employee health plan option
Same Day Pay
Educational and professional certification assistance
Additional monetary $$ perks like:
- Referral program for team members
- Catch Of The Day Program > Earn money for helping other team members and guests!
- Everyone Sells > Earn money for bringing in business to our properties!
Wellness Initiatives like:
- Team Member Assistance Program with mental health resources
- Virtual telehealth services and counseling
- Health and fitness monthly reimbursement
Worldwide Marriott/Hilton hotel stays starting at $39/night*
- *Rate based on availability and hotel brand
Free stays at NCG Hospitality hotels
Paid time off
Paid Personal Days
Paid Sick Time
Flexible schedules
Paid volunteer hours > Earn money for community service!
Health, Dental and Vision plans
401(k) retirement plan
- 100% match on first 3% and 50% match on next 2% of team member contributions
Health Savings Account

How do I make an impact on my team?Our friendly and attentive Assistant General Manager assists with overseeing all property operations while also providing our guests with excellent customer service and a memorable stay.

Oversee property staffing to include recruitment & selection, orientation, training & development, scheduling, counseling, performance management and other team member relations issues
Assist with various accounting/financial functions
Promote and maintain excellent service scores
Act as the Manager on Duty in the absence of the General Manager
Assist with the local sales efforts while staying current on industry trends and local market activities
Ensure safety and security of the property, staff and guests

What does success look like in this role?

College degree or at least three years of related work experience in business management, hospitality or related field
Friendly customer service to brighten the day of our guests
Hospitality and guest focus
Strong attention to detail
Ability to be patient and creatively problem solve
Reliability and honesty
Desire to contribute to a supportive and effective team

Who is NCG Hospitality?NCG Hospitality is a real estate and hospitality leader with 25+ properties including Hilton and Marriott hotels, restaurants, and a conference center. With 40 years of hospitality expertise, we consistently deliver exceptional service to our guests, investors and to the communities in which we live and work in. Check out all open opportunities throughout our national portfolio of properties at ncgcareers.com!

NCG Hospitality is an Equal Opportunity Employer.