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Customer Service Associate

Higher Kingdom Marketing
San Bernardino, CA
Expired: over a month ago Applications are no longer accepted.
  • Full-Time
Job Description

We are proud of our welcoming company environment where team members receive positive feedback, positive energy, and a place of personal and professional growth. Our Customer Service Associates use a team approach to achieve truly remarkable service levels for both our clients and external customers. 

Our Customer Service Associates position is more than just a job, it's an opportunity.  An opportunity to gain life experience that goes far beyond just serving a great product in a friendly environment. All we ask of our Customer Service Associates is to put in the time in order to reap the reward! 

Are You? 

  • Passionate about entrepreneurship 
  • Unstoppable in the pursuit of achieving your goals
  • Driven to continuously learn new techniques
  • Relatable to diverse groups of individuals 
  • Looking for growth opportunities 
  • Eager to grind and get your hands dirty!

What you’re responsible for:

  • Develop and implement customer service programs and manage lead generation
  • Work off a list of leads to identify, acquire, and retain high-value, lifetime supporters of client brands during field residential campaigns
  • Manage customer complaints efficiently and ensure a resolution in a timely manner
  • Acknowledge, empathize, and resolve customer inquiries and maintain professional relationships
  • Provide product and service information to resolve issues and serve customers in person
  • Ability to exercise flexibility, initiative, good judgment, critical thinking, and discretion
  • Keep office and conference room areas clean, sanitized, and maintained
  • Display a positive composure and enthusiastic tone while assisting customers

What we look for: 

  • Someone with experience in Customer Service or Sales industries
  • Someone eager to derive their own success 
  • Someone positive and enthusiastic about taking on new avenues 
  • Someone creative and able to think outside the box
  • Someone who assists in making others feeling comfortable and building meaningful relationships
  • Someone who excels in a team environment as well as independently


Persons with Experience in the following areas should apply: Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development


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Higher Kingdom Marketing

San Bernardino, CA



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