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Sales Admin/Desk Assistant

High Octane Harley-Davidson
Billerica, MA
Expired: June 19, 2023 Applications are no longer accepted.
  • Full-Time

Job Title:              Desk Assistant (Sales Team Administrative Assistant)

Department:         Motorcycle Sales

Supervisor:           Sales Manager and/or General Sales Manager


Summary Description

Assist the Sales Management Team with administrative work and data entry to provide a more fluid buying experience. Responsible for providing a full range of administrative support. Daily work performed under the direct supervision of the Sales Management Team and requires a high degree of accuracy and discretion, as many of the documents handled are extremely sensitive. 

Duties and Responsibilities

  • Provide prompt, dependable, high quality, word processing to the Sales Department and Business Managers.
  • Provide high quality assistance to personnel to ensure a smooth running and productive sales environment.
  • Prepare letters, reports, financial contracts, and other correspondence.
  • Set-up and maintain an accurate easy to access filing system for all important documentation.
  • Package deals, track down titles, help find information needed to help fund/finalize deal.
  • Create schedule in ScheduleBase for Sales Department.
  • Create motorcycle hang tags in compliance with state regulations and company policies.
  • Analyzes and verifies customer information provided from Fit Specialists and ASMs and then enters information exactly as it appears in Lightspeed/Talon.
  • Prints reports from Lightspeed/Talon, Google Docs, H-Dnet, and other dealership systems as requested.
  • Updates notes and other information in various Google Sheets.
  • Perform other related duties as assigned or requested.

Supervisory Responsibilities

  • None

Qualifications & Job Requirements

  • High school diploma or the equivalent.
  • 2+ years’ customer service experience.
  • Must possess a positive attitude and show enthusiasm for the products we sell.
  • Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
  • Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
  • Must be able to multitask and input data with accuracy and efficiency in a high paced environment 
  • Good verbal communication skills.
  • Pleasant phone manner.
  • Must maintain a professional appearance and a neat, well organized work area. 
  • Valid driver’s license and a good driving record.

Physical Demands

  • Requires the use of both hands.
  • Frequently works on a computer in a typical office environment.
  • Occasionally required to bend, stoop, crouch, reach, and lift 25lbs of material.
  • Requires standing and/or walking for extended periods of time.

Working Conditions

  • The noise level in the work environment is usually loud.
  • Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
  • Occasionally exposed to exhaust fumes or other airborne particles. 


High Octane Harley-Davidson

Billerica, MA
01821 USA



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